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Open nowPosted 61 days ago

RMA & Quality Control Team Lead

FS.com5 open roles

Where
Karlsfeld
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Your applicationOpen nowRMA & Quality Control Team LeadFS.com · Karlsfeld

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on FS.com's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 61 days ago

The posting

Your mission

  • Support daily team organization, task allocation, workload distribution, and employee training.
  • Support the coordination of RMA, product inspection, and quality control activities to ensure timely and efficient processing.
  • Follow up on team performance, operational progress, quality standards, and compliance with established processes.
  • Identify and communicate operational exceptions and recurring quality issues, and support their resolution and follow-up.
  • Coordinate with relevant departments to support the resolution of cross-functional RMA, product, and quality-related issues.
  • Provide day-to-day support to team members, facilitate communication, and support continuous process improvements.
  • Prepare and provide regular updates on operational progress and key issues, and support the department manager in escalating critical issues, risks, and resource requirements.

Your profile

  • Experience in team management, production supervision, or project coordination.
  • Strong organizational, communication, and coordination skills with the ability to manage cross-functional issues.
  • Strong analytical, problem-solving, and decision-making skills with a structured and detail-oriented approach.
  • Quick learner with the ability to develop strong product knowledge and understand relevant business processes.
  • Basic people management and team development skills, combined with a strong sense of quality, responsibility, and attention to detail.
  • Fluent Chinese and sufficient English proficiency to work effectively in an English-speaking business environment.
  • Engineering background required; experience in electronics, telecommunications, optical communications, quality management, RMA, product testing, or failure analysis is preferred.
  • Willingness and potential to develop towards a future Team Leader role.

Why us?

  • Attractive remuneration including Christmas bonus.
  • Free beverages and free parking on site.
  • Corporate Benefits Program with exclusive discounts and offers.
  • Monthly get-together for team exchange.
  • Opportunities for personal and professional development within the company.
  • Flat hierarchies and a supportive, positive working environment in a fast-growing international company.
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