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Open nowPosted 101 days ago

Senior Operations Process Excellence Executive

FUJIFILM Business Innovation Malaysia Sdn. Bhd.11 open roles

Where
Selangor, Malaysia
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Your applicationOpen nowSenior Operations Process Excellence ExecutiveFUJIFILM Business Innovation Malaysia Sdn. Bhd. · Selangor, Malaysia
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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. FUJIFILM Business Innovation Malaysia Sdn. Bhd. postings stay open a median of 17 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 101 days ago

FUJIFILM Business Innovation Malaysia Sdn. Bhd. median: 17 days open

The posting

Job Description

RESPONSIBILITIES & TASKS:

1. Operations Process Excellence, Standardisation and Governance

  • Support OPE Manager in driving regional process standardisation, governance and continuous improvement initiatives across the region.
  • Review As-Is processes, identify pain points, control gaps, duplication, inefficiencies and opportunities for standardisation or automation.
  • Develop or support To-Be process designs, operational policies, SOPs, guidelines, process maps, flowcharts, templates and other process documentation.
  • Support project implementation across functions, subsidiaries and cross-functional teams, including planning, coordination, data-cleansing, milestones monitoring, follow-up and issue resolution.
  • Monitor implemented processes to ensure adherence to agreed standards, quality expectations and governance requirements.
  • Provide guidance, communication and training materials to users across supported countries where required.
  • Collaborate with finance users, subsidiaries, ICT, corporate functions and other stakeholders to support regional transformation and operational excellence initiatives.

2. O2C and Account Receivables Monitoring and Reporting

  • Monitor subsidiaries account receivables, collections, bad debts and write-off status.
  • Prepare monthly AR KPI and write-off reports for management review.
  • Generate AR and O2C KPI reports from Power Apps or other reporting tools and troubleshoot reporting issues where required.
  • Analyse monthly AR and O2C KPI movements, identify fluctuations and proactively highlight potential risks.
  • Monitor AR write-off status against plan and support follow-up queries with relevant stakeholders.
  • Ensure consistency of AR and O2C KPI reporting across subsidiaries.
  • Work closely with subsidiaries to align O2C KPI, overdue AR KPI, collection and write-off status.
  • Identify O2C process issues, analyse root causes and propose countermeasures to develop more standardised processes across subsidiaries.
  • Collaborate with various stakeholders for regional projects implementation.

3. R2R Standardisation and Accounting Support

  • Support review, maintenance and clean-up of Chart of Accounts usage across subsidiaries.
  • Perform regular clean-up exercises to improve consistency of nominal account usage.
  • Support implementation and documentation of Regional Accounting Guidelines in alignment with IFRS and Group Accounting Policy.
  • Review and respond to subsidiaries’ queries and requests relating to Chart of Accounts, accounting processes or policies and guidelines.
  • Identify R2R and accounting process issues, analyse root causes and propose standardised accounting processes for the region.
  • Collaborate with various stakeholders to support finance-related regional projects.

4. Digitalisation, Automation and AI-Enabled Knowledge Management

  • Support digitalisation and automation initiatives that improve process efficiency, reporting reliability, data quality and user experience.
  • Collaborate with DX champions, ICT, finance users and other stakeholders to implement or enhance tools such as Power Apps, Power Platform, dashboards and workflow solutions.
  • Drive adoption of AI-enabled tools to help subsidiary users access self-service support for accounting and process queries.
  • Maintain FH AIHub or other knowledge-base content by incorporating approved accounting policies, guidelines, Q&As and standard responses.
  • Continuously refine AI-enabled knowledge support to improve response accuracy, consistency and usefulness, while ensuring alignment with approved policies and guidelines.

5. Stakeholder Management, Communication and Change Support

  • Coordinate with subsidiaries, FBAP teams, corporate functions and cross-functional stakeholders to support timely completion of key activities and milestones.
  • Facilitate workshops, discussions or working sessions to understand issues, align proposed solutions and support implementation readiness.
  • Prepare management updates, status reports, project materials or communication packs where required.
  • Proactively communicate risks, dependencies, delays or support required to the relevant manager or stakeholders.
  • Promote adoption of standardised processes, tools and governance practices across supported entities.

REQUIREMENTS:

  • At least 4 to 6 years of relevant experience in finance operations, shared service centre, operations process excellence, process standardisation, project implementation or continuous improvement.
  • Diploma or Degree in Accounting, Finance, Business, Operations Management, Information Systems, Lean Six Sigma Yellow Belt certification or related discipline.
  • Professional accounting qualification, project management or process improvement certification will be an advantage.
  • Good understanding of finance operations and shared service centre operating models.
  • Working knowledge of process improvement, standardisation, governance and continuous improvement methodologies.
  • Ability to analyse process issues, identify root causes and propose practical countermeasures.
  • Experience with KPI reporting, management reporting, data analysis and operational issue tracking.
  • Understanding of O2C, P2P and/or R2R processes, including AR monitoring, collections reporting, Chart of Accounts or accounting guideline support, will be an advantage.
  • Knowledge of accounting policies, IFRS and Group Accounting Policy will be an advantage.
  • Experience with ERP accounting environments and tools such as Oracle, Microsoft Power Platform, Power Apps, Power BI, Excel, workflow tools or other automation solutions will be an advantage.
  • Ability to prepare clear documentation, SOPs, process maps, training materials and management updates.
  • Comfortable using digital and AI-enabled tools for knowledge management, query support and productivity improvement.

About Us

About Us

FUJIFILM Business Innovation Malaysia Sdn. Bhd., a MSC status Company which is wholly owned by FUJIFILM Business Innovation Asia Pacific Pte Ltd (Singapore). Its main activity involves in providing shared services of Technical Support, Customer Support, On-line Support and Finance Services Operation to all affiliated Company under the umbrella of FUJIFILM Business Innovation across Asia Pacific.

At Fujifilm we create innovative products and deliver effective solutions in a wide variety of fields to server society, contribution to the quality of life, and enhance environmental sustainability.

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