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Open nowPosted 10 hours ago

Remote Support Engineer

Fuku

Where
George Town, Penang, Malaysia
Work mode
Remote
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Your applicationOpen nowRemote Support EngineerFuku · George Town, Penang, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Fuku's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 10 hours ago

The posting

https://www.appzgate.com/ Working Hours • Monday: Off • Tuesday to Friday: 5:00 PM – 11:00 PM • Saturday & Sunday: 9:00 AM – 11:00 PM Work Arrangement: Work from Home (Remote) Job Responsibilities • Provide technical support to external customers using POS systems. • Troubleshoot and resolve POS software, system configuration, and functional issues. • Assist customers with POS system setup, configuration, and usage. • Handle customer requests for new functions, features, and system enhancements. • Work with the development team to communicate requirements, investigate technical issues, and follow up on bug fixes or feature requests. • Guide customers through troubleshooting via WhatsApp, phone calls, and remote support tools. • Follow up on reported issues to ensure timely resolution. Job Requirements • Relevant experience in IT Support, Technical Support, or POS System Support is required. • Experience supporting external customers or clients, rather than only providing internal IT support. • Good troubleshooting skills and ability to understand POS software functionality. • Experience handling system configuration, feature requests, or coordinating with developers is an advantage. • Good communication and problem-solving skills. • Able to work independently in a remote environment. • Willing to work the stated evening and weekend schedule.

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  1. A CV for this posting

    Written against Fuku's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Fuku's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Fuku's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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