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Open nowPosted 191 days ago

Safety Steward

Fulham FC26 open roles

Where
Craven Cottage, United Kingdom
Work mode
On site
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Your applicationOpen nowSafety StewardFulham FC · Craven Cottage, United Kingdom

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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. Fulham FC postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted 191 days ago

Fulham FC median: 13 days open

The posting

Job description

The role is one of customer care and they will be expected to call on a supervisor or specialist stewards for assistance in dealing with breaches of Ground Regulations. In house stewards may be asked to undertake searching at the turnstiles as directed.

  • You should be a minimum of 18 years of age, be fit, active and have the character and temperament to carry out the duties of a Steward.
  • You should possess good communication skills and be of sound character.
  • You must be able to attend most first-team home fixtures and other major events held at the stadium.
  • You should be polite, courteous and helpful to all supporters.
  • Whilst on duty you will adhere to the Club dress code and be clean and tidy.
  • You are not engaged to watch the game but are expected to concentrate on your area of responsibility.
  • You will not wear team colours whilst on duty. You should not, whilst on duty, eat, drink or smoke in view of the public.
  • You should not consume alcohol before or during a tour of duty.
  • You should never celebrate the team scoring a goal.
  • You should never show hostility or use obscene or offensive language to any supporters.
  • You should never act in any way likely to bring discredit on the Club.
  • Attend the Stadium at given dates and times as dictated by Head of Safety.
  • Attend a pre-event briefing and ensure all information is understood.
  • Do not leave the Stadium after ‘signing in’ until the end of your duties.
  • Undertake pre-match and post-match stand checks.
  • To always be responsible for the safety and comfort of spectators within a designated area.
  • Carry out pre match and post-match safety checks as instructed by Supervisor.
  • To staff entrances, exits and other key safety points within the Stadium.
  • Constantly monitor the spectators in your area checking for signs of distress or overcrowding and act in accordance with standing instructions.
  • Assist in the prevention of overcrowding by ensuring the crowd limits in various parts of the ground are complied with.
  • To control and direct spectators entering and leaving the Stadium and to assist in this movement.
  • Ensure that gangways and exit/evacuation routes in your area are kept clear.
  • Identify and investigate any incident or occurrence among spectators reporting findings to a supervisor. Where appropriate complete the relevant Incident/Offence Report.
  • Enforce and immediately report any breach of the Ground Regulations to Supervisor.
  • Know the location of and be able to effectively operate the firefighting equipment at the Stadium.
  • Be able to provide basic First Aid if required.
  • Know the location of the First Aid Rooms located within the Stadium.
  • Be fully conversant with any methods or messages used to alert staff that an emergency has arisen.
  • Be capable of recognising potential fire hazards and items of interest or suspect packages, reporting such matters immediately to a Supervisor, Chief Steward, Deputy Safety Officer or Safety Officer.
  • Promptly comply with any instruction given by a Supervisor, Chief Steward, Deputy Safety Officer, Safety Officer or Police Officer.
  • Remain at allocated post as instructed unless authorised or ordered to do otherwise by a Supervisor, Chief Steward, Deputy Safety Officer, Safety Officer, or Police Officer.
  • Report immediately to a Supervisor, Chief Steward, Deputy Safety Officer or Safety Officer any damage or defect which is likely to pose a threat or danger to spectator safety eg damaged seat or barrier.
  • Assist as required in the evacuation of spectators etc from the Stadium.
  • Comply with the relevant instructions and guidance contained in the Stewards Handbook.
  • To undertake specific duties in an emergency or as directed by the Safety Officer, Deputy Safety Officer or the appropriate emergency services officer.
  • Attend debriefs at the conclusion of the match and conduct thorough sweeps of the stands.
  • Attend all required training.
  • To understand their general responsibilities towards the health and safety and welfare of all spectators, other stewards ground staff and themselves
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