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Open nowPosted 949 days ago

Sr. Technical Product Manager, Aviation Safety Management SaaS- Cary, NC

FutureRecruit326 open roles

Where
Cary, North Carolina, United States
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Your applicationOpen nowSr. Technical Product Manager, Aviation Safety Management SaaS- Cary, NCFutureRecruit · Cary, North Carolina, United States

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Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 949 days ago

The posting

Location: Cary,North Carolina,United States

Sr. Technical Product Manager, Aviation Safety Management SaaS- Full-Time Location: Cary, NC, 27513 What you will be doing:

  • Take complete day-to-day ownership of the Baldwin SMS software.
  • Work with in-house safety experts, engineers & customers to learn the industry and become an expert on the Baldwin SMS software.
  • Transform high-level business requirements into actionable development tasks in JIRA.
  • Collaborate with engineers on the implementation, answer questions, make product decisions, remove impediments, propose solutions.
  • Become the go-to resource for all customer support, product and engineering questions related to the Baldwin SMS.
  • Assist customer support with troubleshooting product issues, as necessary.
  • Perform pre-release testing and troubleshoot reported issues as they arise.
  • Assist with drafting product documentation and knowledge base articles.
  • Maintain product-related communication with customers and third-party vendors.

Experience you will need:

  • Experience being the primary product manager of a complex SaaS, B2B or enterprise product, preferably in a small-to-medium company environment.
  • Results oriented & ready to take on the responsibility of making quick decisions and reducing the 'idea to code-in-production' cycle.
  • Structured logical thinking: able to simplify complex concepts, devise workable solutions and communicate clearly both internally and externally.
  • Experience working with API documentation, JSON file structure, SQL queries, and API testing using Postman or a similar tool.
  • Ability to multitask and work in an unstructured small team environment.
  • Ownership mentality; ability to make decisions under pressure; have analytical and troubleshooting skills, and an attentiveness to details.
  • This is a hybrid position, requiring 2-3 days a week in the Cary, North Carolina office.

Top Reasons to work with our client:

  • Competitive salary commensurate with experience!
  • Medical, dental and vision insurance for you and your family!
  • Paid parental leave for eligible new parents!
  • 401k plan with a company match!
  • HSA/FSA programs!
  • 20 days PTO!

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