The posting
About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com
For more information about FWD Hong Kong, please visit www.fwd.com.hk/
The Job
Product Strategy & Proposition
- Support the formulation and execution of strategy for wealth products, aligned with the Company's business objectives.
- Conduct market, customer and competitor analysis to identify emerging trends, proposition gaps and new business opportunities.
- Develop customer-centric and commercially viable product propositions addressing the needs of target customer segments and distribution channels.
Product Development & Implementation
- Lead the end-to-end product development and implementation process, from proposition development and business case through product design, approval, implementation and launch.
- Prepare and review product specifications, product materials and business/user requirements, and drive cross-functional alignment across Actuarial, Distribution, Marketing, Operations, IT, Finance, Risk, Legal and Compliance.
- Manage project timelines, key deliverables and implementation issues to ensure timely and quality product launches.
- Utilize AI, automation and data analytics tools to improve the efficiency, accuracy and quality of product development, implementation and day-to-day product management activities.
Portfolio & Business Management
- Manage and review the wealth product portfolio, identifying opportunities for product enhancement, rationalization and new product development.
- Monitor product performance against business and financial objectives, including sales volume, product mix, profitability and other key performance indicators.
- Strengthen post-launch monitoring through analysis of sales trends, customer behaviour and portfolio performance, translating insights into actionable recommendations to support business planning, portfolio optimization and product strategy.
- Manage product maintenance and other initiatives required to ensure continued competitiveness, compliance and effective operation of the product portfolio.
Distribution & Business Development
- Partner with distribution channels to understand business and customer needs and provide timely product, market and financial information.
- Develop and implement customer and sales campaigns, product solutions and other initiatives to drive business growth and improve sales effectiveness.
Governance & Innovation
- Ensure product initiatives comply with internal product governance requirements and applicable regulatory requirements.
- Monitor regulatory developments and assess implications for existing and new product propositions.
- Actively apply AI, automation and data analytics tools to improve the efficiency, accuracy and quality of day-to-day product management activities.
- Identify practical AI and automation use cases and support the development and implementation of AI-enabled solutions within the team.
The Person
- University degree in Business, Finance, Economics, Statistics, Actuarial Science or a related discipline.
- Minimum 6-8 years of relevant experience in the life insurance industry, preferably with hands-on experience in life protection, savings and/or High Net Worth product development and management.
- Solid understanding of the end-to-end life insurance product development lifecycle, including proposition development, pricing, distribution, marketing, operations, systems, financial considerations and regulatory requirements.
- Strong commercial and analytical mindset, with the ability to translate customer, market and portfolio insights into actionable product strategies.
- Strong project management and stakeholder management capabilities, with proven ability to lead cross-functional initiatives.
- Strong written and verbal communication skills, with the ability to communicate effectively with both senior management and distribution stakeholders.
- Good knowledge and practical experience in using AI, automation, data analytics and digital tools to improve productivity and quality of work.
- Strong interest in AI and digital transformation, with a willingness to explore and apply new technologies to product management processes. Self-motivated, agile and able to perform effectively in a fast-paced and evolving environment.
- Associateship or Fellowship of a recognized international actuarial professional body is an advantage.
- Candidates with less experience may be considered for Manager.
We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.
Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.
