The posting
Job Title: Sales & Operations / Logistics Support Executive
Employment Type: Full-Time
Working Location: Singapore
Working Days: 5 days per week (subject to company requirements)
Salary: Competitive, commensurate with experience and qualifications
Eligibility: Singapore Citizens, Singapore Permanent Residents
Job Summary
We are looking for a proactive, organized and detail-oriented Sales & Operations /Logistics Support Executive to support our sales team and daily business operations.
The successful candidate will play an important role in coordinating sales orders, liaising with customers and suppliers, monitoring deliveries, maintaining accurate records and ensuring smooth communication between sales, warehouse, logistics and other relevant departments.
This position is suitable for candidates who enjoy a hands-on role involving sales administration, order processing, logistics coordination and operational support. The ideal candidate should be comfortable managing multiple tasks, following up on outstanding matters and working independently in a fast-paced business environment.
Key Responsibilities
1. Sales Administration & Customer Support
Provide administrative and operational support to the sales team.
Prepare quotations, sales orders, invoices, delivery orders and other relevant sales documents.
Process customer orders accurately and ensure timely order fulfilment.
Follow up with customers regarding order status, product availability, delivery schedules and outstanding requirements.
Coordinate with the sales team to ensure customer requests are handled promptly and professionally.
Maintain accurate customer information, sales records and order documentation.
Assist in preparing sales reports, order summaries and other management reports as required.
Support the team in resolving order discrepancies, delivery issues and customer enquiries.
2. Operations & Logistics Coordination
Coordinate daily logistics activities, including delivery arrangements, shipment scheduling and order fulfilment.
Liaise with warehouse personnel, transport providers, suppliers and customers to ensure timely deliveries.
Monitor the status of pending orders, incoming shipments and outgoing deliveries.
Follow up on delayed shipments, delivery discrepancies, missing items and other operational issues.
Ensure all delivery documents, shipment records and related paperwork are properly maintained.
Assist in coordinating stock movements between suppliers, warehouses and customers.
Work closely with internal departments to ensure smooth daily operations and timely completion of orders.
Escalate operational issues to the relevant personnel and follow through until resolution.
3. Inventory & Stock Monitoring
Assist in monitoring inventory levels and product availability.
Update stock records and order tracking reports accurately.
Coordinate with the warehouse and purchasing teams to verify stock availability before confirming customer orders.
Follow up on incoming stock, backorders and outstanding deliveries.
Assist with stock reconciliation and investigate discrepancies when required.
Highlight low-stock items, potential shortages and inventory issues to the relevant team members.
Support periodic stock counts and inventory reporting exercises.
4. Supplier& Stakeholder Coordination
Liaise with suppliers, customers, logistics partners and internal departments to coordinate day-to-day business activities.
Follow up with suppliers on order confirmations, delivery schedules, shipment status and outstanding documentation.
Maintain good working relationships with external partners and internal stakeholders.
Ensure relevant information is communicated accurately and promptly to all parties.
Assist in resolving coordination issues to minimize delays and disruptions to business operations.
5.Documentation & Reporting
Maintain proper filing and documentation for sales transactions, purchase orders, delivery orders, invoices and shipment records.
Update order tracking spreadsheets, inventory reports and operational records.
Prepare regular reports on pending orders, delivery status, stock availability and other key operational activities.
Ensure data accuracy and completeness across internal systems and documents.
Assist in preparing operational summaries and management reports when required.
6. General Administrative & Operational Support
Provide general administrative support to the sales and operations teams.
Assist in coordinating meetings, preparing documents and managing follow-up actions where required.
Identify opportunities to improve administrative processes, order tracking and operational efficiency.
Support other reasonable duties and ad hoc projects assigned by the supervisor or management.
Requirements& Qualifications
Minimum GCE'O' Level, NITEC, Diploma or equivalent qualification.
Previous experience in sales administration, customer service, logistics coordination, order processing or operations support will be an advantage.
Fresh graduates with a positive attitude and willingness to learn are welcome to apply.
Proficient in Microsoft Office applications, particularly Excel, Word and Outlook.
Experience using ERP systems, inventory management systems or order processing software will be an advantage.
Good organizational skills with strong attention to detail and accuracy.
Good communication and interpersonal skills.
Able to coordinate effectively with customers, suppliers, logistics partners and internal departments.
Able to manage multiple tasks, prioritize work and meet deadlines.
A proactive problem-solver who takes ownership of assigned responsibilities and follows through on outstanding matters.
Able to work independently as well as collaboratively within a team.
Willingness to learn new systems and adapt to changing business requirements.
Preferred Skills & Attributes
The ideal candidate should demonstrate the following qualities:
Strong coordination skills: Able to manage multiple orders, deliveries and follow-up activities simultaneously.
Attention to detail: Ensures accuracy in order processing, documentation and inventory records.
Good communication: Communicates clearly and professionally with internal and external stakeholders.
Problem-solving ability: Identifies issues early and takes appropriate action to resolve them.
Accountability: Takes ownership of assigned tasks and ensures timely follow-up.
Adaptability: Comfortable working in a dynamic environment with changing priorities.
Teamwork: Works effectively with sales, warehouse, logistics, purchasing and administrative teams.
Customer-oriented mindset: Understands the importance of timely deliveries, accurate orders andresponsive service.
What We Offer
An opportunity to gain practical experience across sales, operations and logistics functions.
Exposure to end-to-end order processing and business operations.
A collaborative working environment with opportunities to develop professional skills.
Opportunities to learn new systems, improve operational processes and take on additional responsibilities.
Career development opportunities for candidates who demonstrate strong performance and initiative.
Competitive remuneration commensurate with experience and qualifications.
Work Location & Employment Details
Location: Singapore.
Employment Type: Full-Time.
Working Schedule: 5-day work week, subject to operational requirements.
Salary: To be discussed based on qualifications, experience and suitability.
Application
Interested candidates are invited to submit their updated resume, including relevant work experience, qualifications, expected salary and availability.
We welcome applications from individuals who are organized, dependable and eager to contribute to a growing business.
Only candidates who meet the applicable employment eligibility requirements should apply.
We regret that only shortlisted candidates will be contacted.
