The posting
Job Overview
At Gallaher Signature Living, transportation is more than logistics—it is an extension of our hospitality, care, and commitment to resident dignity. This role partners closely with the Director of Experience & Lifestyle to ensure residents are transported safely, comfortably, and seamlessly to scheduled off-site activities, excursions, events, and appointments.
Reporting directly to the Director, this is a highly visible, resident-facing role requiring a strong sense of responsibility, discretion, and service. The ideal candidate brings a calm, reassuring presence, clear communication, and an unwavering commitment to safety, compliance, and elevated resident experience in accordance with California Title 22 regulations.
Key Responsibilities
- Coordinate and support a comprehensive whole-person Experience & Lifestyle program that promotes curiosity, connection, and purpose, enhancing quality of life across all levels of care.
- Safely, efficiently, and responsibly operate all community vehicles and golf carts for resident transportation to scheduled outings, appointments, and events.
- Assist residents with boarding and exiting vehicles, ensuring proper handling of personal belongings, mobility devices, and pets while maintaining resident dignity and comfort.
- Provide attentive supervision and support to residents during transportation and off-site outings.
- Immediately report any observed or suspected changes in a resident’s condition, incidents, or safety concerns to the Director of Experience & Lifestyle, in accordance with Title 22 reporting requirements.
- Maintain constant awareness of resident safety, comfort, and well-being during all transportation activities.
- Maintain a professional appearance and demeanor consistent with Gallaher Signature Living’s boutique hospitality standards.
- Create a welcoming, calm, and reassuring environment for residents through courteous communication and attentive service.
- Serve as a positive representative of the community during all outings and public interactions.
- Adhere to all state and federal driving laws, community policies, and California Title 22 transportation and safety standards.
- Perform required daily and weekly vehicle safety inspections, promptly reporting maintenance or safety concerns to the Director.
- Ensure vehicles are clean, fueled, and prepared for scheduled use.
- Maintain continuous communication with the community using assigned cell phone or radio, ensuring devices remain charged and operational.
- Support regulatory readiness by following established transportation documentation and safety procedures.
- Provide feedback and observations to leadership regarding opportunities to enhance transportation safety and resident experience.
- Assist the Experience & Lifestyle team with programming logistics, including room setup, equipment handling, and post-event breakdown.
- Provide coverage for Experience & Lifestyle Coordinators or Community Concierge as directed.
- Assist with concierge services, light maintenance tasks, and resident deliveries (dry cleaning, packages, flyers, letters) assigned.
- Attend all required meetings, training courses, and continuing education sessions to maintain compliance and service excellence.
- Follow all California Title 22, RCFE licensing, safety, and transportation-related requirements as directed.
- Maintain resident confidentiality, professional boundaries, and documentation standards in accordance with regulatory guidelines.
- Participate in training related to transportation, resident safety, emergency procedures, and compliance expectations.
Requirements
- Bachelors degree preferred but not required.
- High school diploma required.
- Valid California Driver’s License. Certain positions may require a valid Class B Commercial Driver’s License (CDL) with Passenger Endorsement and all qualifications necessary to operate commercial motor vehicles.
- Employees with Commercial Driver Licenses assigned to DOT-regulated positions are subject to all applicable DOT and FMCSA drug and alcohol testing requirements, including pre-employment, random, reasonable suspicion, post-accident, return-to-duty, and follow-up testing.
- Employees assigned to non-DOT-regulated positions are subject to drug and alcohol testing in accordance with Company policy and applicable law. This includes pre-employment, reasonable suspicion, post-accident, and return-to-duty testing. To comply with California’s laws protecting off-duty cannabis use, the Company does not test for THC during pre-employment drug testing for non-DOT regulated positions.
- Ability to work in a fast-paced, hands-on, service-driven environment.
- Strong sense of responsibility, professionalism, and attention to detail.
- Willingness to understand and support the social, emotional, and physical needs of an active adult population.
- CPR/First Aid certification preferred.
Regulatory Compliance
- Employees assigned to DOT-regulated positions must meet all FMCSA driver qualification requirements and maintain eligibility to operate commercial motor vehicles under applicable federal regulations.
- Comply with all applicable federal, state, and company transportation regulations, including FMCSA regulations, California DMV requirements, CPUC requirements (where applicable), and Gallaher Signature Living transportation policies.
- Cooperate with DOT, CHP, CPUC, DMV, and internal compliance audits or inspections.
About Us
Gallaher Signature Living is redefining what it means to age well. Rooted in a legacy of compassion, elegance, and excellence, our communities go beyond traditional senior living—offering personalized experiences that enrich daily life and foster meaningful connections. As we continue to grow across California, we are building a team of forward-thinking professionals who are passionate about shaping the future of senior living.
Our support office is located in Windsor, California, and we currently operate residential communities in Santa Rosa, Alameda, Moorpark, and Covina. Our communities support active adults through Independent Living, Assisted Living, and Memory Care, delivering high-quality services in thoughtfully designed environments.
Benefit Offerings
- Full-Time Team Members
- Medical (PPO and HSA), dental, and vision insurance options (fulltime only)
- Flexible Spending Accounts (FSA) – (fulltime only)
- Life insurance (fulltime only)
- 401(k) plan with safe harbor employer match
- Paid vacation and sick time for hourly team members; PTO plan for exempt team members
- Hourly staff members receive paid time off for their anniversary and birthday
- Paid holidays
- Paid bereavement
- Paid jury duty
- Complimentary meals for day-shift property employees from our award-winning dining programs
- Opportunities for career advancement and professional growth
- Extensive employer provided training for staff members at all levels
Equal Employment Opportunity Statement
GSL is an equal opportunity employer and makes employment decisions based on merit. We want to have the best available people in every job. Company policy prohibits unlawful discrimination based on race, color, creed, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), religion (including religious dress and religious grooming), marital status, age, national origin or ancestry, citizenship, physical or mental disability, and legally protected medical condition or information, genetic characteristics, sexual orientation, gender (including gender identity and gender expression), family care or medical leave status, military caregiver status, military or veteran status, domestic partner status, hairstyles or any other consideration made unlawful by federal, state or local laws.
This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, training, compensation, benefits, transfer, promotion, leave of absence, termination, layoff, and recall. GSL is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of GSL and prohibits unlawful discrimination by any employee of GSL, including supervisors and coworkers.
