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Analista de Suporte ao Cliente

GE Aerospace596 open roles

Where
Petropolis
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Your applicationOpen nowAnalista de Suporte ao ClienteGE Aerospace · Petropolis
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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market. GE Aerospace postings stay open a median of 15 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: posted today

GE Aerospace median: 15 days open

The posting

Job Description Summary

Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Includes craft & non craft labour as well as manager roles responsible solely for these activities. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

Job Description

Papéis e responsabilidades

  • Responsável pela coordenação diária das questões de atendimento relacionadas aos contratos de prestação de serviços, tempo e material, reparo de componentes e componentes de acessórios. Trabalhar de perto com a oficina para solucionar problemas, representar clientes em reuniões de produção e comunicar status ao cliente. Analisar opções de negócios para impactos no lucro, para cumprimento de contratos, políticas e procedimentos e para formas inovadoras de alcançar a satisfação do cliente. Completar documentação interna e do cliente. Coordenar análises de oficina e/ou programa e visitas a clientes no local, conforme necessário.
  • Desenvolvimento de conhecimento conceitual da disciplina profissional.Pode incluir funções de suporte com experiência especializada ou conhecimento técnico em ampla área.
  • Aplica conhecimentos gerais de negócios desenvolvidos por meio de educação ou experiência passada.Entende como o trabalho da própria equipe contribui para a área.
  • Resolve problemas usando procedimentos estabelecidos.Consulta o supervisor ou membros da equipe mais seniores com relação a problemas fora dos parâmetros/instruções definidos.
  • Colabora com outras pessoas para resolver problemas.Para funções voltadas para o cliente, desenvolve fortes relacionamentos com o cliente e serve como interface entre o cliente e a GE Aerospace.Troca informações técnicas, faz perguntas e verifica a compreensão.

Qualificações requeridas

  • Nivel Supeior completo em Engenharia, Adminstração e Áreas correlatas
  • Inglês e Português Fluente
  • Experiência/conhecimento na área comercial
  • Bom relacionamento interpessoal
  • Habilidade para ler e interpretar contratos

Características desejadas

  • Fortes habilidades de comunicação oral e escrita. Fortes habilidades interpessoais e de liderança. Habilidade de trabalhar de forma independente. Fortes habilidades de resolução de problemas. rente.

A GE Aerospace é uma empresa que promove a igualdade de oportunidades em seu processo de recrutamento e seleção. As decisões de emprego são tomadas independentemente de raça, cor, religião, origem nacional ou étnica, sexo, orientação sexual, identidade ou expressão de gênero, idade, deficiência ou outras características protegidas por lei.

#LI-FM1

Additional Information

Relocation Assistance Provided: No

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