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Open nowPosted today

ADMS Solutions & Support Team Leader

GE Vernova3,189 open roles

Where
Edinburgh
Work mode
Hybrid
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Your applicationOpen nowADMS Solutions & Support Team LeaderGE Vernova · Edinburgh

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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. GE Vernova postings stay open a median of 31 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted today

GE Vernova median: 31 days open

The posting

Job Description Summary

Job Description

ADMS Solutions & Support Team Leader

Location: Hybrid / Remote (Europe)

Powering the grid requires unwavering reliability. As a Solutions & Support Team Leader for our Advanced Distribution Management System (ADMS) software, you guide a technical support team modernizing power systems into smarter, cleaner energy networks. By combining real-time operational data, network modeling, and collaborative service delivery, you ensure utilities manage grid complexity and maintain resilient operations.

You are a collaborative technical leader who excels at aligning team capabilities, resolving critical system issues, and partnering with utility customers to deliver reliable software solutions.

Key Responsibilities

  • Lead daily support operations for Advanced Distribution Management Systems (ADMS), allocating work and balancing priorities to meet service level agreements (SLAs).
  • Coach and mentor team members, providing technical guidance and promoting knowledge sharing across global support teams.
  • Drive team accountability for incident resolution, case quality, and effective communication with utility customers and cross-functional partners.
  • Coordinate complex escalations, perform root cause analysis, and lead continuous service improvement initiatives aligned with Information Technology Infrastructure Library (ITIL) practices.
  • Partner with technical account managers to deliver stakeholder reports on high-priority incidents and participate in customer service reviews.
  • Contribute to solution implementations by designing network data models and resolving Level 2 (L2) and Level 3 (L3) application issues.

Qualifications

Required:

  • Enterprise application support experience and database management proficiency using Structured Query Language (SQL) and spatial data concepts.
  • Working knowledge of Application Programming Interfaces (APIs), web services, and Linux and Windows operating systems.
  • Demonstrated experience leading or guiding technical teams within ITIL-aligned support environments.
  • Strong written and verbal communication skills to present technical concepts to diverse stakeholders and manage customer escalations.

Preferred:

  • Experience with ADMS platforms (such as Reliance Series 6).
  • Familiarity with Feature Manipulation Engine (FME) or Common Information Model (CIM) data modeling.
  • Cloud platform experience across Amazon Web Services (AWS), Azure, or Google Cloud.

A formal education and subsequent Bachelor's degree in Electrical Engineering, Computer Science, or a related field is nice to have, but we are most interested in your total experience and professional achievements.

GE Vernova employees rise to the challenge of building a world that works, supported by competitive benefits and continuous career growth opportunities.

Additional Information

Relocation Assistance Provided: No

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