HR Ops Administrator - France (Egypt Center)

Job Description Summary

As an HR Operation Associate you will be participating in dedicated HR processes where you will be handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with Senior experts / owners of your responsible HR service process.

Job Description

Key Responsibilities

• Support HR Operations services such as On-boarding, Off-boarding, employee life cycle (one or several of the processes) and ensure people, structures, processes and systems are aligned to deliver key objectives efficiently and effectively.
• Understanding employees questions and issues, advising them in a professional way and handling their queries in a timely manner by ensuring excellent employee experience
• Deal with operational issues and process failures, identifying and implementing appropriate solutions.
• Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes.
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE Vernova policy requirements.
• Being proactive in handling process gaps and being involved to find a solution and participating in process improvements (we are keen advocate of Lean methodology when changing our processes for the better).

Required Qualifications

• Bachelor’s degree from an accredited university or college.
• Fresh graduate or maximum 2 years of relevant professional work experience with demonstrated achievement in Service-oriented environment.
• Fully professional French and English language knowledge both verbal and written.
• Ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency
• Ability to communicate effectively through written and verbal communication and consistently deliver high-quality customer service in a professional manner.
• Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity.

Desired Characteristics

• Strong problem-solving skills with the ability to quickly identify issues and deliver creative, collaborative solutions
• Experience supporting and delivering services to French customers is highly preferred.
• Knowledge of French labor laws and/or French payroll regulations is considered a strong advantage.
• Experience working with Workday, Talent Acquisition (T&A) systems, and ticketing systems is an advantage.
• Ability to collaborate effectively with cross-functional teams to drive efficient and customer-focused outcomes.
• Strong customer service orientation with a focus on providing high-quality support and solutions.

Additional Information

Relocation Assistance Provided: No