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Open nowPosted yesterday

Field Service Engineer - PFA- Middle East

GEA438 open roles

Where
Riyadh
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Your applicationOpen nowField Service Engineer - PFA- Middle EastGEA · Riyadh

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. GEA postings stay open a median of 24 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted yesterday

GEA median: 24 days open

The posting

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Key Responsibilities:

  • Perform installation, commissioning, maintenance, and repair of GEA Food processing & packing equipment at customer sites across the Middle East with focus on KSA
  • Ensure mechanical and basic electrical troubleshooting of food processing & packing machinery such as fryers, mixers, ovens, forming and coating equipment
  • Coordinate with customers and internal teams for project execution and equipment start-up.
  • Conduct preventive maintenance and calibration activities to minimize downtime and ensure equipment performance.
  • Maintain accurate documentation including service reports, commissioning checklists, and technical feedback.
  • Provide timely technical support and training to customers on proper equipment usage and best practices.
  • Identify spare part needs and support customers with spare parts recommendations and follow-up.
  • Ensure compliance with Health, Safety, and Environment (HSE) standards at all times during on-site visits.
  • Support claims handling and warranty assessments where required.
  • Promote GEA's digital tools and remote service offerings to enhance customer experience and operational efficiency.
  • Maintain proactive communication with customers to ensure satisfaction and service continuity.
  • Identify upselling opportunities in spare parts and services.
  • Flexibility to travel extensively across the region, sometimes on short notice.
  • Participate actively in the implementation of DIGITALIZATION drive by the company.
  • Report to Director Service FHT.
  • Job will be based in Jeddah, KSA

</header2> </header2>

  • Degree/Diploma in Mechanical, Electrical, or Mechatronics Engineering.
  • 2–5 years of hands-on field service experience, preferably in the Food processing & packing equipment
  • Prior experience with GEA or similar industrial Food processing & packing equipment equipment is a strong advantage.
  • Deep understanding of electrical and mechanical systems; basic knowledge of automation is beneficial.
  • Excellent troubleshooting, communication, and customer service skills.
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