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Open nowPosted 1049 days ago

Customer Success in NYC & Austin

Gem (Oats)55 open roles

Pay
$30,000 – $70,000 a year
Where
NYC, Austin
Work mode
On site
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Your applicationOpen nowCustomer Success in NYC & AustinGem (Oats) · NYC, Austin

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gem (Oats)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 1049 days ago

The posting

The pay band for NYC and Austin is [$30,000-$70,000]

The Team & Role Gem engineers work closely with product managers and designers to influence product direction, company roadmap, and business outcomes. We stay close to customers by joining customer calls, and reading customer feedback. We enjoy shipping features, moving fast, and being scrappy We are receptive to feedback and continuously work on improving both our product and our craft All of Gem engineering works out of our San Francisco office.

Read more about our company values: https://blog.gem.com/what-its-like-to-work-at-gem

What you’ll do day-to-day: Embody our company values of ownership, velocity, customer centricity, diversity and transparency Own product features end-to-end alongside your product manager, engineering manager and designer Work primarily with Typescript, React, Python, GraphQL, Node, PostgreSQL Stay close to our customers Collaborate with engineers on your team and across Gem. For e.g. give and receive code reviews, review data model and architecture decisions Influence decisions and have direct impact on business outcomes

About you: You have 1-4 years of industry experience as a software engineer or software engineering intern, shipping user-facing features or products You move with velocity, and invest in improving your craft You are good at driving solutions by communicating and working cross-functionally You are energized by collaborating in-office with your peers

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