The posting
Job Description
The Role
Lead a GM's Customer Care and Aftersales parts distribution center supporting dealers and customers with vehicle parts and post-purchase services. As Warehouse Site Leader, you will lead a unionized hourly and salaried workforce and oversee warehouse operations, budgets, maintenance, labor relations, and compliance. You will drive performance across safety, quality, cost, delivery, and employee engagement through standardized work, lean methods, continuous improvement, technology adoption, and change leadership.
What You’ll Do
- Lead site performance across safety, quality, cost, delivery, employee engagement, earnings before interest and taxes, and revenue targets.
- Direct warehouse activities, including receiving, storage, inventory control, picking, packing, shipping, transportation coordination, and customer delivery.
- Manage a unionized workforce of hourly and salaried employees, including staffing, workforce planning, timekeeping, overtime, succession planning, talent development, and performance management.
- Establish goals, operating rhythms, performance standards, and action plans aligned with CCA and GM business objectives.
- Manage the annual operating budget, capital budgets, preventive maintenance, and other resources required to deliver financial targets.
- Improve warehouse productivity, labor utilization, inventory accuracy, order fulfillment, delivery performance, quality, and operating costs.
- Champion technology adoption and innovation, including Infor and warehouse management systems.
- Use data and key performance indicators to identify trends, prioritize resources, and sustain operational improvements.
- Lead responses to operational disruptions, customer-impacting issues, safety concerns, quality issues, and material-flow constraints.
- Ensure compliance with GM policies, safety requirements, environmental standards, collective bargaining agreements, and applicable laws while representing the facility in CCA leadership reviews and supporting GM dealers, ACDelco customers, accessory customers, and other CCA stakeholders.
Your Skills & Abilities (Required Qualifications)
- Bachelor’s degree or equivalent professional experience.
- 8+ years of warehouse operations, distribution, logistics, manufacturing, or a related high-volume operating environment.
- Strong knowledge of warehouse, distribution, inventory, material-flow, and transportation processes.
- Experience leading salaried and hourly teams, including workforces represented by a labor union.
- Demonstrated success developing leaders and building high-performing teams.
- Strong background in warehouse management systems (Infor WMS preferred) and automation.
- Experience managing budgets, staffing, operational metrics, and continuous-improvement initiatives.
- Ability to work on-site in a shift-oriented operation and respond to business needs outside standard working hours
What Can Give You a Competitive Advantage (Preferred Qualifications)
- Strong analytical, decision-making, communication, and problem-solving skills.
- Proven ability to deliver results across safety, quality, delivery, cost, and employee engagement.
- Exceptional communication and interpersonal skills to influence, motivate, and resolve conflict.
- Thrive in fast-paced, high-tech environments and love solving complex operational challenges.
- Are passionate about technology and innovation in warehouse operations.
- Have the agility and resilience to lead through change and uncertainty.
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate. The salary range for this role is $119,500-$186,900. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more."


GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.

Relocation benefits are available for candidates who qualify under company policy.


About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
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All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
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