The posting
Responsibilities
- Produce engaging written, graphic, and short-form video content for social media platforms.
- Draft catchy copy for social posts, email newsletters, blog posts, and website updates.
- Schedule daily content, engage with followers, monitor comments, and stay active within relevant online communities.
- Respond promptly and professionally to inbound customer and audience inquiries across email, phone, live chat, and social media channels.
- Research industry trends, competitor activities, and viral audio/formats to keep our content fresh and relevant.
- Assist in executing marketing campaigns, product launches, and brand initiatives.
- Track basic content performance metrics (engagement, reach, click-through rates) and help summarize weekly insights.
Requirements
- Currently pursuing or recently completed a diploma/degree in Marketing, Communications, Journalism, English, Business, or a related field.
- Strong written and verbal communication skills with a keen eye for detail, phone etiquette, and grammar.
- Proficiency with social platforms.
- Basic experience with graphic design and video editing tools (e.g., Canva, Adobe Express, CapCut, Premiere Pro).
- Enthusiastic team player with a strong work ethic, customer-service mindset, and willingness to take initiative.



