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Open nowFirst seen 3 days ago

Virtual Assistant (Customer Support, Admin, SEO, Bookkeeping)

Gentask Virtual Assistance Services63 open roles

Where
QLD, Australia, Remote
Work mode
Remote
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Your applicationOpen nowVirtual Assistant (Customer Support, Admin, SEO, Bookkeeping)Gentask Virtual Assistance Services · QLD, Australia, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gentask Virtual Assistance Services's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Job Title: Full-Time Virtual Assistant (Customer Support, Admin, SEO, Bookkeeping)

Job Description: We are seeking a highly organized and proactive Full-Time Virtual Assistant. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and is passionate about supporting small business operations. The assistant will support day-to-day administrative needs, ensure timely customer service, maintain website content, and assist with light bookkeeping and SEO tasks.

Key Responsibilities:

Customer Service & Communication

  • Respond to customer support emails and website chat in a timely and professional manner
  • Maintain a helpful, solution-focused tone with customers to support sales efforts

Website & Marketing Support

  • Update and maintain website content as needed (non-technical)
  • Set up and manage Klaviyo email support channels
  • Assist in SEO-optimized blog writing (product tips, tutorials, updates)

Administrative Tasks

  • General admin support such as organizing files, documentation, and scheduling
  • Proactively flag any issues or process challenges to management

Bookkeeping

  • Perform basic bookkeeping tasks including Xero reconciliation (training provided if needed)

Qualifications:

  • Proven experience in administrative support and customer service (preferably eCommerce or service-based businesses)
  • Experience with Klaviyo (or similar email platforms) is a strong plus
  • Familiarity with SEO and blog writing is preferred
  • Basic understanding of Xero or willingness to learn
  • Strong English communication skills (verbal and written)
  • Excellent time management and organizational abilities
  • High level of integrity and accountability
  • Must be proactive and transparent in communicating issues and progress

Working Hours:

  • 10:00 AM 4:00 PM Manila Time (Monday to Friday)
  • Weekend availability TBD based on customer inquiry volume
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Gentask Virtual Assistance Services's form

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  4. Every reply, sorted

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3×

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