Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Patient Support Tech

ghc134 open roles

Where
CSI Plano TX
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPatient Support Techghc · CSI Plano TX

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ghc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. ghc postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted yesterday

ghc median: 3 days open

The posting

Job Title

Patient Support Tech

Location

CSI Plano TX

Additional Location(s)

Employee Type

Employee

Working Hours Per Week

40

Job Description

CSI Job Description

At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care.

CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission.

Summary

​​The Patient Support Tech will be responsible to investigate all manufacturers and other assistance opportunities for patients in a timely manner while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers. The Patient Support Tech will assist in keying information into the system, including diagnosis, demographics, payor info, etc. This position must be able to collect data, establish facts, draw conclusions, and identify and solve problems.​

Salary Range: $23-24/hour

Location: Plano, TX

Schedule: (On-Site) Monday - Friday : 8:30 am - 5:30 pm

Essential Duties and Responsibilities include the following. Other duties may be assigned, as necessary.

  • ​Manages Caretend or similar system of checking assistance for patients.
  • ​Checks assistance for all new patients, as well as re-enrolling existing patients in qualified assistance.
  • ​Handles patient phone calls to enroll patients in assistance.
  • ​Checks status daily on pending assistance applications.
  • ​Conducts patient chart audits accordingly.
  • ​Maintains current files and other records in accordance with CSI Pharmacy instructions and requirements.
  • ​Makes outreach efforts to insurances, patient, specialist office and care team as set forth by department guideline and clinical priorities.
  • ​Correlates with key personnel and assist with work duties.
  • ​Interacts collaboratively with clinical staff and insurance.
  • ​Provides accurate data entry of referral or authorization information into the electronic medical record.
  • ​Sends complete information to patient’s insurance (when applicable) and referring specialist to coordinate referral.
  • ​Completes and submits all required reports in a timely manner.
  • ​Comply with all company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.
  • ​Utilizes operating systems and tools to help manage patient therapy and refill compliance.
  • ​Provides high quality services to the home-care patient and the home-care referral source.
  • ​Consistently represents the company in a professional manner.
  • ​Maintain effective working relationship and cooperate with all personnel in the Company.
  • ​Adheres to the Company’s compliance requirements as stated in the policy and procedure manual and all other related policies.
  • ​Perform other duties and responsibilities as assigned.​​

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • ​​​Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible.
  • ​Must possess the ability to multi-task and frequently change direction.
  • ​Analytical and problem-solving skills
  • ​Attention to detail.
  • ​Experience working in Microsoft Office, specifically Excel, Outlook, Teams, and Word

​

Education and/or Experience

  • ​​High School Diploma or equivalent GED is required, at minimum. College or technical college preferred.
  • ​Minimum one year in pharmacy or healthcare environment
  • ​Knowledge of Medicare, Medicaid, and third-party vendors​

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to ​20​ pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.​ While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.

Comments

This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

CSI Pharmacy is an Equal Opportunity Employer

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against ghc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ghc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    ghc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.