The posting
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The Consumer Investments Merrill Edge Specialist (MES) Region Executive is responsible for leading the MES advisor organization across assigned Merrill Wealth Management markets. This leader will develop and execute strategies that expand the Consumer Investments and Merrill partnership, improve access to Merrill investment solutions, deepen client relationships, capture assets held away and deliver a consistent, high-quality advisor and client experience. The leader will translate enterprise and Wealth Continuum priorities into market-level execution by partnering with Merrill Market Executives, Financial Advisors, Consumer Investments leaders and key control and support partners.
This leader owns MES advisor performance, levels of Merrill partnership, end to end client experience, operational excellence, risk management and talent outcomes across a geographically dispersed organization. Responsibilities include establishing disciplined management and pipeline routines, increasing Financial Advisor engagement and introductions, driving new accounts and asset growth, and ensuring MES advisors consistently deliver solutions aligned with client goals and needs. The leader must be able to influence across organizational boundaries, integrate centralized and field-based capabilities and coach leaders to build a client-focused, relationship-oriented advisor culture. The team managed will be comprised of Market Leaders and may include other leaders supporting MES advisors.
This role is a fully registered position with supervisory responsibility and will comply with all rules and regulations for registered and non-registered employees when coaching performance and behaviors. Series 7, 66, 9 & 10 (or equivalent) licenses are required.
Primary Responsibilities:
• Understand the overall company, Consumer Investments and Merrill Wealth Management strategies and translate them into an integrated MES region strategy
• Lead the execution of the Wealth Continuum strategy across assigned Merrill markets, expanding access to Consumer Investments capabilities and deepening client relationships
• Build strong partnerships with Merrill Market Executives, Financial Advisors, Consumer Investments leaders and enterprise partners to embed MES advisors effectively within Merrill markets
• Drive Financial Advisor engagement, quality introductions, pipeline discipline, new accounts, new assets, asset consolidation and client retention
• Ensure MES advisors assess client goals and needs, deliver appropriate Merrill investment solutions and connect clients to the full enterprise when additional needs are identified
• Establish consistent management routines to inspect advisor activity, pipeline health, productivity, client outcomes, risk indicators and market-level opportunities
• Manage region operations, risk, supervision and client experience performance; leverage relevant tools and reporting to identify gaps and take corrective action
• Lead Market Leaders and other managers supporting geographically dispersed MES advisors; provide coaching and feedback to improve leader, advisor and region performance
• Coach leaders to evaluate advisor behaviors and identify opportunities to improve client engagement, advice delivery, relationship deepening and responsible growth
• Integrate centralized capabilities, resources and support with field-based execution to provide a consistent MES advisor and client experience across markets
• Collaborate with business partners to share best practices, remove handoff gaps, improve processes and scale breakthrough strategies across the MES organization
• Attract, retain and develop diverse advisor and leadership talent; build bench strength, improve speed to proficiency and support succession planning
• Align advisor capacity and market coverage to client opportunity, Merrill partnership needs and region growth priorities
• Receive and resolve client escalations and ensure enterprise complaint tracking and escalation processes are executed
• Implement effective performance management, including goal setting, differentiated coaching, accountability and reward and recognition mechanisms
• Provide regulatory supervision for registered associates, when applicable, and maintain adherence to regulatory, securities and supervision laws, policies and procedures
• Serve as registered principal and supervisor of the applicable Office of Supervisory Jurisdiction (OSJ), when required
• Delegate supervisory activities through the Designation of Duties (DoD) to appropriately licensed teammates, when applicable
• Manage the OSJ with the support of Administrative Managers and other Supervision personnel, where applicable
Required Qualifications:
• Series 7 and 66
• Supervisory licenses: Series 8, or Series 9 and 10 combined, or Series 4, 24 and 53
• 10+ years of management experience, including experience leading other managers
• Experience leading licensed financial advisors or investment professionals across a large geography or multiple markets
• Centralized leadership experience, including leading a centralized, multi-site or geographically dispersed advisor, sales or service organization
• Demonstrated experience integrating centralized capabilities and management routines with field-based market execution
• Experience driving advisor productivity, client acquisition, relationship deepening, new account growth, asset growth and pipeline management
• Demonstrated ability to build trusted partnerships and influence senior leaders across Consumer Investments, Merrill Wealth Management and enterprise functions
• Strong understanding of investment solutions, registered associate supervision, operational risk and regulatory requirements
• Ability to translate enterprise strategy into clear market-level priorities, performance expectations and execution routines
• Experience using data and performance reporting to identify trends, diagnose gaps and improve business outcomes
• Ability to lead change and operate effectively in a fast-paced, matrixed environment
• Experience managing region strategy, resources and budgets
• Ability to attract, recruit, develop and retain an effective leadership and advisor team
• Sound judgment and ability to make timely, effective decisions
• Clear and effective communication at all levels, including executive presence with senior Merrill and Consumer Investments leaders
• Travel required; percentage will vary depending on geography and market coverage
Desired Qualifications:
• Bachelor’s degree or equivalent work experience
• Experience leading Merrill, Consumer Investments, hybrid-advisor or Wealth Continuum partnerships
• Experience with self-directed, advised and managed investment solutions
• Experience scaling a new advisor coverage model or expanding into additional markets
Skills:
• Coaching
• Customer and Client Focus
• Leadership Development
• Risk Management
• Talent Development
• Business Operations Management
• Customer Service Management
• Decision Making
• Executive Presence
• Sales Performance Management
• Critical Thinking
• Performance Management
• Process Performance Management
• Recruiting
• Result Orientation
• Advisor Leadership
• Centralized Operating Model Leadership
• Matrixed Partnership Management
• Pipeline Management
• Change Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NJ - Iselin - 194 WOOD AVE S (NJ7550)
Pay and benefits information
Pay range
$217,000.00 - $262,400.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
