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Open nowPosted 22 hours agoWe saw it 80 min after it went up

Customer Service Supervisor

GHX Industrial, LLC286 open roles

Where
Phoenix, AZ 85040
Work mode
On site
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Your applicationOpen nowCustomer Service SupervisorGHX Industrial, LLC · Phoenix, AZ 85040
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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. GHX Industrial, LLC postings stay open a median of 36 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.5%7 days
  4. 15.5%14 days
  5. 33.9%30 days
This job: posted 22 hours ago

GHX Industrial, LLC median: 36 days open

The posting

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com

The Customer Service Supervisor is responsible for providing exceptional customer support by responding to inquiries and processing customer requests accurately and professionally. This role serves as a key liaison between customers, account managers, and internal departments to ensure excellent service and customer satisfaction.

Key Responsibilities

Support customers and outside sales representatives with product and service inquiries. Process requests related to: Pricing and quotations Product availability and delivery schedules Order status updates Returns and credits Order expedites Product literature and documentation Provide technical product assistance and support when appropriate. Maintain accurate records and documentation within company systems. Work collaboratively with sales, operations, and vendor partners to resolve customer issues efficiently. Deliver a high level of customer service while meeting departmental performance expectations. Qualifications

Skills

Required:

Experience in customer service, sales, purchasing, or a related role within a manufacturing or distribution environment. Strong communication, organizational, and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment.

Preferred:

Experience in industrial distribution or related industries, including: Hydraulics Pneumatics Fluid Power Electrical Products Power Transmission Motors and Motion Control Proficiency with: Microsoft Excel Microsoft Word Email applications Vendor pricing and business software programs

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy

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