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Open nowPosted 2 days ago

tecnico della gestione post vendita

GI GROUP S.P.A.

Where
Milano, Italy
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Your applicationOpen nowtecnico della gestione post venditaGI GROUP S.P.A. · Milano, Italy
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13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 2 days ago

The posting

Gi Group SpA, Agenzia per il Lavoro (Aut. Min. 26/11/04 Prot. n. 1101-SG) per la divisione Gi Group Fashion & Luxury, specializzata nei servizi per le risorse umane per le aziende del mondo della moda, della cosmetica, del lusso ricerca per un luxury brand settore fragrance una figura di: CUSTOMER SERVICE SPECIALIST (con Tedesco) Per importante realtà del settore luxury, ricerchiamo una risorsa da inserire nel team Customer Service & Distribution. La figura sarà dedicata alla distribuzione dal magazzino verso Svizzera e Austria e alla gestione di un portafoglio di circa 200 retailer: per questo motivo il tedesco è requisito fondamentale. Missione & Responsabilità Gestione end-to-end del processo order-to-cash per Austria e Svizzera, garantendo un'eccellente customer experience Inserimento e gestione ordini export a sistema secondo procedure aziendali e richieste cliente Supporto clienti in lingua tedesca (richieste, chiarimenti, reclami), in coordinamento con i reparti interni Collaborazione costante con team interni e partner logistici per assicurare workflow operativi fluidi, standard di servizio elevati e consegne puntuali Gestione e aggiornamento Customer Master Data Gestione resi e note di credito Order tracking e gestione proattiva delle eccezioni di consegna Attività operative import/export doganali (Svizzera e spedizioni internazionali) Requisiti Esperienza di 1-3 anni in Customer Service internazionale e/o export order management Approccio customer-centric, precisione e forte attenzione al dettaglio Ottime capacità di time management e gestione priorità Buone doti comunicative e relazionali Ottima conoscenza di Microsoft Office (in particolare Excel e PowerPoint) Conoscenza SAP e/o esperienza in ambito logistica/supply chain: plus Laurea (lingue/economia): plus ? Lingue Tedesco fluente (indispensabile) Inglese fluente Italiano Sede di lavoro: Milano Modalità di lavoro: Ibrida Orario: Full time Contratto: Tempo determinato 6 mesi o 12 mesi (in base all'esperienza) Inquadramento: CCNL Commercio - 3° livello RAL: 32.000 € Facciamo parte di Gi Group Holding (<a href="http://www.gigroupholding.it" target="_blank" rel="nofollow">www.gigroupholding.it</a> ) la prima multinazionale italiana del lavoro, nonché una delle principali realtà a livello mondiale nei servizi dedicati allo sviluppo del mercato del lavoro. Il nostro Gruppo è attivo nei seguenti campi: lavoro temporaneo, Permanent e Professional Staffing, Ricerca e Selezione, Consulenza HR, Formazione, Outsourcing, supporto alla ricollocazione e attività complementari. Siamo presenti in più di 30 Paesi in Europa, Asia e America con un team di oltre 6000 persone. I valori che ci contraddistinguono: attenzione, passione, apprendimento continuo e innovazione, collaborazione, sostenibilità, responsabilità. Consulta tutti i nostri annunci su <a href="http://www.gigroup.it" target="_blank" rel="nofollow">www.gigroup.it</a> #LI-DM8 Gi Group S.p.A. è autorizzata ad operare dal Ministero del Lavoro (Aut. Min. 26/11/2004 PROT. 1101 - SG). L'offerta si intende rivolta a candidati ambosessi.

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