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Open nowFirst seen 3 hours ago

Service Advisor at Livermore Ford Lincoln

gillautomotivegroup35 open roles

Where
Livermore, CA
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Your applicationOpen nowService Advisor at Livermore Ford Lincolngillautomotivegroup · Livermore, CA
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The clock on this job

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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: first seen 3 hours ago

The posting

Livermore Ford and Lincoln is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.

We offer:

  • Highly competitive compensation
  • Paid training and development
  • Medical, Vision and Dental Benefits
  • 401(k) with company match
  • Free College education courses for employees and their immediate family members
  • Employee discounts
  • Excellent culture
  • Room for growth

RESPONSIBILITIES:

  • Greet customers promptly in a friendly manner
  • Obtain customer and vehicle information
  • Provide excellent customer service to all customers
  • Clearly document all vehicle symptoms as described by the customer
  • Review all current and future vehicle service needs & recommendations with every customer
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
  • Explain all completed work and charges to customers

REQUIREMENTS:

  • Proven record of achieving exceptional Customer Satisfaction
  • Previous customer service experience
  • Highly skilled in multi-tasking and personal organization
  • Above average energy level
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity

If you possess all of these characteristics, and you are ready for a career that leads to personal success and financial security, please submit your resume for immediate consideration.

Please reply with a copy of your resume and experience for consideration. Gill Automotive Group is an equal-opportunity employer. Background and drug screen required for employment.

For more information, please see gillautogroup.com.

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