The posting
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
- Recipients first. Recipients’ preferences come before those of donors or ourselves.
- Team next. We optimize for organizational success, not individual success.
- Be proactively candid. We say what we believe and share information openly.
- Create positive energy. We aim to be a source of energy for colleagues, not a drain.
- Think rigorously; act quickly. We reason from first principles, then act rather than debate.
- Know yourself and grow. We own our imperfections and seek feedback to grow.
- Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems.
- Be productively ambitious. We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist, NPR, TED, and The Washington Post. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take.
About the role
The Field Officer - Internal Audit will play a critical day-to-day role in ensuring that GiveDirectly is able to deliver cash transfers to recipients safely. The Field Officer - Internal Audit will be part of the team that is responsible for preventing, detecting, mitigating and investigating field-based risks for GiveDirectly.
The role will reward high-quality judgment on operational questions and challenges, work ethic, communication skills, and a strong commitment to GiveDirectly’s mission and model. In brief The Field Officer - Internal Audit will be expected to audit the work of the enrolment team, whose core responsibility is surveying households and enrolling them in our programs.
Duty Station: Zomba
Duties & responsibilities:
Recipient engagement (60%):
- Directly engage with high risk recipients to provide them with the necessary support so that they receive their transfers safely
- Directly engage with recipients to identify any corrections or improvements in field processes that are needed.
- Investigate and resolve any recipient cases that have been flagged to the Internal Audit team.
- Identify and escalate key risks associated with GD’s programs in the community.
Risk monitoring (30%):
- Work with the IA AFM in order to undertake risk monitoring activities within the community
- Work with the IA AFM to verify the quality of partner data
- Measure the quality of data received from the field teams against set data quality standards, reporting any cases of inconsistency.
- Report any cases of fraud and bribery by GD staff and or recipient(s) that are identified through the appropriate escalation channels.
- Utilise technology in order to flag any abnormalities in operation.
Other (10%)
- Support the IA AFM in onboarding processes of new team members
- Assist the IA AFM with hosting visitors to the project location
- Assist with response to “crisis” events (e.g. refusal spikes, government shut-down, coordinated fraud, etc.)
- Promote effective team culture by encouraging recognition of positive achievements, planning team events periodically, and other team-building initiatives
Engaging with GiveDirectly recipients in the field, in order to:
The Field Officer - Internal Audit will play a critical day-to-day role in delivering GiveDirectly’s gold-standard cash transfer product to donors and recipients. For that reason, the suitable candidate for this position will:
- Possess a degree in a relevant field-relief/humanitarian response, community development, social works, field related compliance/M&E, etc.
- Possess previous working experience in the field with preference to disadvantaged communities (2 years minimum).
- Have the ability to audit recipient surveys and associated processes.
- Possess some Monitoring and Evaluation Experience.
- Professional proficiency in English and at least one of the most commonly spoken languages in Malawi is required
- Good computer and mobile device data entry and assessment ability or experience.
- Possess critical thinking ability and good judgment in resolving operational glitches.
- Possess high-quality problem solving, work ethic.
- Good time-management skills
- Particularly skilled with interpersonal skills high honesty, and integrity.
- Strong interest in the mission of GiveDirectly and commitment to advancing GD’s distinctive values.
- Physical fitness and the ability to cope with difficult weather conditions or terrain.
- Excellent communication skills and the ability to represent the organization effectively to external parties
- Have the ability to exercise patience and good judgment in resolving recipient problems.
- Strong alignment with GD values (below)
**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants: We invite you to "Know Your Rights" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at [email protected] with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!
Referrals
Know the right person for this role? Please consider referring them. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
