Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 days ago

Version2.ai Customer Success Manager

Givzey16 open roles

Where
United States, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowVersion2.ai Customer Success ManagerGivzey · United States, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Givzey's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 16 days ago

The posting

Version2.ai Customer Success Manager

Overview

Givzey's Customer Success Managers are the backbone of our relationships with our customer base. Each is responsible for managing a defined book of business to ensure customers successfully deploy, adopt, and maintain Givzey solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify up-sell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s needs and how Givzey can help them to achieve their goals.

Our next Customer Success Manager for Version2.ai must have professional experience in non-profit fundraising. You should have a proven ability to be exceptionally resourceful, have a high level of attention to detail, and demonstrate responsiveness and follow-through. Your primary goal will be to continuously improve the Customer Success operation and build relationships that consistently communicate value, increase customer satisfaction, drive loyalty, and result in retention. Prior CSM experience is not required, but a plus, particularly if with customers in the nonprofit industry.

Responsibilities:

  • Maintain regular, proactive communication with assigned customers and lead them in value-driven strategies
  • Actively document and execute renewal strategies
  • Manage resources and use available assets to achieve qualitative and quantitative renewal, usage, and adoption targets.
  • Keep ahead of industry developments and apply best practices to areas of improvement
  • Review statistics and compile accurate reporting
  • Keep accurate records and document customer engagements
  • Build upon Customer Success procedures, policies, and standards
  • Take ownership of customer requests and follow through to resolution
  • Oversee and actively participate in the onboarding process in collaboration with the Onboarding Specialist

Customer Success Responsibilities requirements are:

  • Strong passion for Givzey's mission, and working with nonprofit organizations
  • Industry experience: Frontline fundraiser, donor relations or prospect management
  • Ability to work closely with functional teams internally
  • Minimum 1 year prior work experience in customer success is a plus
  • Strong professional customer service skills, written communication, presentations using Canva, and presenting in person and via Zoom.
  • Independent problem solver: Self-motivated, extremely detail-oriented, and strong time management skills
  • Creativity and strong critical reasoning skills, and the ability to thrive in a fast-paced, dynamic, and evolving work environment
  • Willingness to step up to greater responsibility, strong desire to contribute to overall goals
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Givzey's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Givzey's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Givzey's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.