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Open nowPosted 47 days ago

品质客诉专员

global-intco/757263321 open roles

Where
Jiujiang, Jiangxi, Chinese Mainland
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Your applicationOpen now品质客诉专员global-intco/757263 · Jiujiang, Jiangxi, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on global-intco/757263's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 47 days ago

The posting

1、负责丁腈手套国内外客户品质投诉、验货异常、售后问题的对接、跟进与闭环处理； 2、针对手套破孔、脏污、色差、发黄、开裂、包装破损、性能不达标等常见质量问题，开展原因追溯、根因分析； 3、独立完成客诉报告、整改回复，对接客户索赔、补货、对账等事宜，维护客户品质关系； 4、统计客诉数据、梳理不良问题，推动生产、质检整改优化，降低重复客诉； 5、配合客户验货、审厂资料整理，做好客诉台账、案例归档与品质复盘。

1、本科及以上学历，有手套/防护用品行业经验优先； 2、1年及以上品质客诉、QA售后、品质异常处理相关工作经验； 3、熟练Office办公，可独立撰写客诉整改报告，熟悉客诉闭环流程； 4、熟悉丁腈手套外观、性能、包装常见不良缺陷，有外贸客诉经验优先； 5、沟通协调能力强，细心严谨、抗压性好，具备独立问题处理能力。

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