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Open nowFirst seen 29 hours ago

SD Functional Support

Global Strategic Partners6 open roles

Where
Cyberjaya, Selangor, Malaysia
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Your applicationOpen nowSD Functional SupportGlobal Strategic Partners · Cyberjaya, Selangor, Malaysia
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 29 hours ago

The posting

Key Responsibility Areas (KRAs)

  • Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements.
  • Facilitate workshops to collect business requirements (whenever needed).
  • Map client business requirements, processes, and objectives; develop necessary product modifications to satisfy clients' needs.
  • Perform unit testing on all processes, and provide assistance and issue resolution for system integration and user acceptance testing.
  • Identify gaps, and issues and work around solutions.
  • Act as liaison with clients for troubleshooting: investigate, analyze, and solve software problems.
  • Handle changes or emergency transports as needed for high-priority issues.
  • Document functional designs, test cases, and results.
  • Proactively identify and propose business process and/or system enhancements.
  • Act as a liaison between the business functions and the technical team.
  • Work self-directed and independently; may act as subject matter mentor to team members.
  • Provide ad-hoc training and user support as required.

Personal competencies:

  • Problem solver and team player.
  • Responsible and proactive.
  • Ability to work independently.
  • Excellent analytical thinking as well as superb communication and presentation skills.
  • Excellent English verbal and written communication.
  • Being good at writing and speaking in Mandarin is an advantage.
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