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Open nowFirst seen 3 days ago

E-Comm Operations Specialist

Globalchannelmanagement685 open roles

Where
New York, New York, United States
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Your applicationOpen nowE-Comm Operations SpecialistGlobalchannelmanagement · New York, New York, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Globalchannelmanagement's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

E-COMM OPERATIONS SPECIALIST needs 2–4+ years of relevant experience in e-commerce operations, order management, digital customer fulfillment, or business systems analysis

Requires:

  • Proven experience analyzing daily e-commerce order reports, identifying delayed or stuck orders, and troubleshooting root causes (e.g., payment holds, inventory sync issues, fulfillment pipeline errors).
  • Hands-on experience working directly in SAP (Sales & Distribution / Order Management modules) to look up, adjust, or re-trigger orders.
  • Working proficiency with Jira to log detailed technical bugs, capture reproduction steps, and track resolutions with IT/dev teams.
  • Intermediate-to-advanced Excel skills (VLOOKUP/XLOOKUP, Pivot Tables, data filtering) to manipulate and review large order files.
  • Experience handling direct escalations from Customer Service and providing fast, structured solutions.
  • Familiarity with high-volume digital retail, omni-channel distribution, or customized consumer goods order flows.
  • Intermediate-to-advanced Excel skills (VLOOKUP/XLOOKUP, Pivot Tables, data filtering) to manipulate and review large order files.
  • Experience handling direct escalations from Customer Service and providing fast, structured solutions.
  • Experience testing, validating checkout flow, and logging frontend bugs for website updates or promotional launches.
  • Familiarity with high-volume digital retail, omni-channel distribution, or customized consumer goods order flows.
  • Ability to ramp up quickly in a fast-paced environment with minimal handholding to solve bottlenecks.
  • Understanding of warehouse handoffs, shipping carrier updates, and order fulfillment lifecycle tracking.
  • Order Flow & Exception Troubleshooting
  • ERP / Order Management Systems
  • Ticketing & Bug Logging
  • Data Analysis & Reporting
  • Cross-Functional Communication
  • E-Commerce Web & UAT Testing
  • Retail/Optical/E-Commerce Background
  • Self-Starter / High Agility
  • Familiarity with WMS & Logistics
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Globalchannelmanagement's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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