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Open nowFirst seen 4 days ago

Payment Operations/ Fraud Manager

Globalchannelmanagement685 open roles

Where
Fort Worth, Texas, United States
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Your applicationOpen nowPayment Operations/ Fraud ManagerGlobalchannelmanagement · Fort Worth, Texas, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Globalchannelmanagement's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Payment Operations and Fraud Manager needs 3+ years in payments, fraud, or financial operations (e.g., PSPs, schemes, or retail payments functions).

Requires:

  • Proven fraud management experience in the Americas.
  • Hands-on experience managing payment issues, incidents, and operational processes.
  • Strong understanding of the card payments lifecycle, including authorization, authentication, settlement, chargebacks, and fraud.
  • Experience working with global, cross-regional teams and managing cross-functional stakeholders.
  • Experience working with PSPs, acquirers, or fraud tools such as Cybersource, Worldpay, or SAP.
  • Experience in e-commerce or multi-channel payments environments.
  • Experience with Adobe Commerce.
  • Experience in payments optimization and performance improvements.
  • Understanding of PCI DSS and regulatory requirements.

Duties:

  • Act as the primary contact for payment-related queries, coordinating investigation and resolution across internal teams, PSPs, and acquirers Globally. Primary focus will be Americas.
  • Manage and prioritize payment queries from regional teams, ensuring timely resolution and clear communication.
  • Manage payments contracts and support cost negotiations where necessary.
  • Lead incident management, including root cause analysis, reporting, and preventative actions.
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