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Open nowPosted 35 hours ago

Helpdeskmedewerker (NL/FR)

Glowi Jobs

Where
Hasselt, Belgium
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Your applicationOpen nowHelpdeskmedewerker (NL/FR)Glowi Jobs · Hasselt, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Glowi Jobs's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 35 hours ago

The posting

Ben jij communicatief sterk, administratief nauwkeurig en behoud je ook in drukke momenten het overzicht? Dan is deze functie iets voor jou!

Als Helpdeskmedewerker ben je het eerste aanspreekpunt voor klanten. Je behandelt vragen en meldingen, zorgt voor een correcte registratie en bewaakt de verdere opvolging. Daarnaast ondersteun je de planning van techniekers en sta je in voor diverse administratieve taken.

Jouw takenpakket

  • Klanten telefonisch en via e-mail te woord staan in het Nederlands en Frans.
  • Vragen en meldingen registreren, beoordelen en doorgeven aan de juiste collega.
  • Klanten informeren over de status van hun dossiers.
  • Interventies administratief opvolgen.
  • Ondersteunen bij de planning van techniekers.
  • Prestaties controleren en basisfacturatie verzorgen.
  • Algemene administratieve ondersteuning bieden aan de serviceafdeling.
  • Je bent klantgericht, communicatief en organisatorisch sterk.
  • Je werkt nauwkeurig en gestructureerd.
  • Je kan prioriteiten stellen en bewaart de rust wanneer het druk wordt.
  • Je spreekt en schrijft vlot Nederlands en hebt een goede praktische kennis van het Frans.
  • Je bent computervaardig en leert graag nieuwe systemen kennen.
  • Je werkt zelfstandig en bent tegelijk een echte teamplayer.

Ervaring in een helpdesk-, servicedesk- of technische omgeving is een pluspunt, maar geen must. Technische kennis kan je on the job verder ontwikkelen.

Posting text belongs to the employer. Removal requests: contact us.

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One press. We do the rest.

  1. A CV for this posting

    Written against Glowi Jobs's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Glowi Jobs's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Glowi Jobs's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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