Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 21 hours ago

Sr Business Intelligence Specialist

GM262 open roles

Where
Manila
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSr Business Intelligence SpecialistGM2 · Manila

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on GM2's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.8% of postings close within 7 days. Measured by our own scanner across the market. GM2 postings stay open a median of 28 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.8%7 days
  4. 15.5%14 days
  5. 33.7%30 days
This job: posted 21 hours ago

GM2 median: 28 days open

The posting

WHO WE ARE

Welcome to TELUS Digital https://www.telusdigital.com/— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

LOCATION & FLEXIBILITY

PHILIPPINES HYBRID: MANILA

This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Manila (2 to 3 times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices.

THE OPPORTUNITY

Are you passionate about data-driven insights and ready to shape the future of customer experience? We are looking for a Senior Business Intelligence & Analytics Specialist (P3) to join our Client Success & Retention Team! In this role, you will be at the forefront of our analytics strategy, leveraging cutting-edge tools to transform data into actionable intelligence, drive operational excellence, and deliver measurable ROI for our global clients. If you are a problem-solver who thrives on innovation, collaboration, and continuous improvement, we invite you to help us elevate our analytics capabilities to new heights!

RESPONSIBILITIES:

- Understand business processes and requirements to identify opportunities for improvement or optimization through the use of data analytics

- Collect, analyze, and interpret large datasets to develop actionable business insights and recommendations

- Design and analyze experiments and statistical tests to uncover drivers of performance and label patterns

- Build dashboards, reports, and automated monitoring systems in Looker, PowerBI, SiSense, or other similar BI tools.

- Identify and highlight potential biases or preferences in labeling data (e.g., topic-specific or cultural/linguistic bias)

- Collaborate with program managers to translate findings into operational and client-facing insights

- Conduct applied analytics using Python, SQL, Big-Query, and statistical modeling, with opportunities to apply predictive modeling, NLP (Natural Language Processing), and bias detection algorithms

- Manage and explore datasets ranging from structured datasets to larger-scale rater outputs (scaling to millions of rows as needed).

- Drive process improvements and automation, surfacing insights that reduce variability, improve efficiency, and strengthen program resilience.

- Evaluate and improve existing business intelligence models to create best-in-class solutions

Skills:

- Strong proficiency in Python, SQL, and R.

- Applied expertise in statistical modeling and experimental design (e.g., sampling, confidence intervals, agreement metrics).

- Experience working with moderate-to-large datasets, with the ability to scale analyses as data volume grows.

- Familiarity with BI/visualization tools such as Looker, Sisense, Tableau, or Power BI.

- Experience in Google Cloud Platform (GCP) or other cloud data environments preferred.

- Excellent ability to communicate insights clearly through reports, dashboards, and presentations to both technical and non-technical stakeholders.

- Comfortable supporting client meetings as a subject-matter expert, while primarily focused on internal analysis and insights.

QUALIFICATIONS

- Bachelor's degree in a relevant field (e.g., Computer Science, Information Systems) or equivalent experience..

EQUAL OPPORTUNITY EMPLOYER

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

For more information on how we use your information, see our Privacy Policy https://www.telusdigital.com/privacy-policy.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against GM2's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on GM2's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    GM2's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.