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Open nowPosted 2 days ago

Customer Service Advisor – Mobiliteit & Dossierbeheer

Go4jobs Mechelen

Where
Mechelen, Belgium
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Your applicationOpen nowCustomer Service Advisor – Mobiliteit & DossierbeheerGo4jobs Mechelen · Mechelen, Belgium
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Go4jobs Mechelen's own form.

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.8%30 days
  6. 59.0%60 days
This job: posted 2 days ago

The posting

  • Je beantwoordt vragen van bestuurders, klanten en externe partners via telefoon en e-mail.
  • Je analyseert problemen en zoekt naar passende oplossingen.
  • Je begeleidt bestuurders bij vragen over hun bedrijfswagen of mobiliteitsoplossing.
  • Je beheert klantendossiers van A tot Z.
  • Je verwerkt administratieve wijzigingen en klantgegevens.
  • Je bewaakt de voortgang van dossiers en volgt deadlines op.
  • Je informeert klanten over de stand van zaken.
  • Je overlegt met interne afdelingen en externe partners.
  • Je controleert gegevens en zorgt voor een correcte administratie.
  • Je signaleert knelpunten en denkt mee over verbeteringen.
  • Je hebt een bachelordiploma of gelijkwaardige ervaring.
  • Je hebt ervaring in customer service, administratie of dossierbeheer.
  • Je spreekt en schrijft vlot Nederlands, Frans en Engels.
  • Je communiceert professioneel en klantgericht.
  • Je werkt nauwkeurig en volgt dossiers volledig op.
  • Je kunt prioriteiten stellen en deadlines bewaken.
  • Je werkt zelfstandig en bent digitaal vaardig.
  • Je leert nieuwe systemen en procedures snel aan.
  • Je denkt oplossingsgericht en neemt initiatief.
  • Je werkt graag samen en overlegt vlot met collega's.

Posting text belongs to the employer. Removal requests: contact us.

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