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Open nowPosted 33 hours ago

Customer Support Advisor

Go4jobs Mechelen

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowCustomer Support AdvisorGo4jobs Mechelen · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Go4jobs Mechelen's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 33 hours ago

The posting

  • Je bent een aanspreekpunt voor klanten via telefoon, e-mail en andere digitale communicatiekanalen.
  • Je behandelt uiteenlopende vragen en gaat op zoek naar een oplossing die aansluit bij de situatie van de klant.
  • Je begeleidt gebruikers bij het gebruik van digitale platformen en mobiliteitsoplossingen.
  • Je registreert aanvragen, bestellingen en wijzigingen in het systeem.
  • Je bewaakt de opvolging van klantendossiers en zorgt ervoor dat openstaande vragen tijdig worden afgehandeld.
  • Je stemt regelmatig af met interne diensten om klanten verder te helpen.
  • Je merkt terugkerende moeilijkheden op en geeft suggesties om de dienstverlening te verbeteren.
  • Je detecteert mogelijke commerciële kansen tijdens het klantencontact.
  • Je draagt bij aan een positieve klantervaring door steeds professioneel en servicegericht te communiceren.
  • Je hebt al een eerste werkervaring binnen customer service, administratie of een vergelijkbare klantgerichte functie.
  • Je communiceert helder en professioneel, zowel telefonisch als schriftelijk.
  • Je spreekt en schrijft uitstekend Nederlands en Frans.
  • Je stelt de klant centraal en gaat proactief op zoek naar oplossingen.
  • Je werkt gestructureerd en hebt oog voor een correcte administratieve afhandeling.
  • Je kunt vlot schakelen tussen verschillende vragen en werkzaamheden.
  • Je durft initiatief te nemen en denkt graag constructief mee.
  • Je hebt een goede kennis van MS Office en maakt nieuwe digitale systemen snel eigen.

Posting text belongs to the employer. Removal requests: contact us.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Go4jobs Mechelen's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Go4jobs Mechelen's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Go4jobs Mechelen's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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