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Open nowPosted 32 days ago

Cage-Player Services Cashier PT

Gold Strike25 open roles

Where
Tunica, MS, United States, Robinsonville, MS, United States
Work mode
On site
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Your applicationOpen nowCage-Player Services Cashier PTGold Strike · Tunica, MS, United States, Robinsonville, MS, United States

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  4. CV RocketApplied on Gold Strike's own form.

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The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. Gold Strike postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 4.0%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 32 days ago

Gold Strike median: 6 days open

The posting

Job Description

JOB SUMMARY:

Prepare and issue banks for employees, perform drops, balance cash/chips/other cash equivalents, verify employee drops, complete deposits.

Position: Hourly, Part-time Location: Gold Strike Casino

Responsibilities

PRINICIPAL DUTIES AND RESPONSIBILITIES:

  • Facilitates a wide range of transactions, including a high volume of cash transactions; performs noncash transactions for guests in a courteous, accurate, and timely manner.
  • Counts funds and reconciles daily summaries of transactions to balance the main cage, cash vault, and chip vault.
  • Issues banks to employees and drops funds from employees and guests. Verifies money employees drop during shifts and close out.
  • Processes and completes daily deposits.
  • Processes cash handling transactions including chip issuance and redemption, currency exchanges, check cashing, cash advances, slot machine ticket and promotional voucher redemptions.
  • Introduces and promotes rewards program membership benefits and explains details of current promotions, offers and other event information to guests.
  • Enrolls guests into the rewards program, issues membership cards, and maintains accurate player tracking information.
  • Treat situations with the appropriate sense of urgency.
  • Conducts entry level player evaluations.
  • Verifies and distributes payments of jackpots or special payouts and ensures accurate completion of required paperwork.
  • Maintains cash and accountability of ATMs and various Kiosks.
  • Handles guest requests, disputes, and complaints in a professional manner, escalating issues to leadership when necessary.
  • Safeguards company assets and reconciles daily transactions to balance at the end of shift.
  • Maintains confidentiality of all casino and guest information.
  • Maintains a clean, well-organized and properly stocked work area and environment.
  • Complete credit-related transactions accurately.
  • Inputs, reviews, and monitors information in the IGT Patron, CTA, and casino credit systems.
  • Updates leadership on guest information that is modified during your shift.
  • Maintains and completes various gaming and company forms and reports.
  • Answers cage/credit/promotional related phone calls, potentially multiple lines at once.
  • Verifies and updates player information and history in both the gaming and player systems.
  • Communicates with leadership regarding credit applications.
  • Performs other job-related duties as assigned.

Qualifications

MINIMUM REQUIREMENTS:

  • High School Diploma or General Education Degree (GED) and/or equivalent combination of education and experience.
  • One (1) year cash handling experience.

CERTIFICATIONS, LICENSES, AND REGISTRATIONS:

  • Ability to obtain and maintain licensing by the appropriate gaming authority.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of principles and processes for providing excellent guest service.
  • Knowledge of computers and proficient in the use of computer software as it relates to the job.
  • Effective verbal communication skills.
  • Ability to communicate and express thoughts and ideas in a clear and concise manner, both in writing and verbally.
  • Ability to deliver a level of service that creates an atmosphere that makes our guests want to return, providing each guest a positive, memorable entertainment experience.
  • Ability to remain calm and professional under stressful conditions and during stressful interactions.
  • Ability to learn casino games and property amenities to better serve guests.
  • Ability to perform basic mathematical computations accurately.
  • Ability to learn and explain gaming promotions including drawings and tournaments.
  • Ability to learn, and remain in compliance with, federal, state, and local laws, regulations, and ordinances, as well as company and departmental polices, practices and procedures.
  • Ability to make sound decisions when involving guest service.
  • Ability to develop and maintain positive working relationships with others.
  • Maintains a friendly, upbeat attitude with a smile through adverse situations.
  • Present a pleasant, professional appearance.
  • Presents a friendly demeanor, including a smile and welcoming attitude with co-workers, internal, and external guests.

*This is not intended to include every duty or responsibility of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

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