Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 13 hours ago

Operations Planning and Governance - Operations Quality Assurance Specialist

Golden 1194 open roles

Where
8945 Cal Center Dr, Sacramento, CA 95826, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowOperations Planning and Governance - Operations Quality Assurance SpecialistGolden 1 · 8945 Cal Center Dr, Sacramento, CA 95826, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Golden 1's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. Golden 1 postings stay open a median of 20 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 13 hours ago

Golden 1 median: 20 days open

The posting

Job Title: Operations Quality Assurance SpecialistStatus: Non-exemptReports to: Supervisor - Operations Quality AssuranceDepartment: Operations Planning and Governance Job Code: 11823Pay Range: $25.40 - $26.50 Hourly Location:WHO WE ARE:Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.WHO YOU ARE:You are driven by the chance to improve experiences and create lasting value. You combine analytical thinking, regulatory expertise, and attention to detail to strengthen operational controls, identify opportunities for improvement, and support compliance excellence across the organization.WHAT YOU'LL DO:

Responsible for reviewing a statistical sampling of both Payment Operations and Service Operations processes. Utilize department tools and resources to ensure reviews are completed on a timely manner, within the benchmark timeframe, and without sacrificing quality. Responsible for monitoring Service Operations calls to ensure deliverance of excellent customer service and adherence to proper documentation practices and customer identification program. Process all regulatory and compliance tasks accurately and complete all learning modules within required timeframes. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance. Achieve individual daily and monthly production goals, contributing to department benchmarks, metrics, and KPIs. Actively participate in team discussions and contribute to department meetings. Engage in company-wide events, fostering and developing interpersonal connections. Understand and follow Golden 1’s Funds Availability policy and Regulation CC guidelines. Assist with updating the quality assurance policies, procedures, and processes in accordance with * changes to federal and state regulations, investor guidelines and internal policies and procedures. Monitor and confirm management corrective actions that address findings from compliance reviews. Perform follow-up reviews to ensure appropriate actions were taken and desired results achieved. Collaborate with management to identify process inefficiencies and submit procedural updates for approval, as needed. Update and maintain department procedures. Perform all other related duties as assigned.

QUALIFICIATIONS AND PREFERENCES:

Bachelor’s Degree in business, Finance, or equivalent work experience in a related field preferred 3+ years in a position performing credit and financial analysis within a financial institution required

WHY JOIN US:Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=2419DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor. #LI-Hybrid

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Golden 1's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Golden 1's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Golden 1's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.