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Open nowPosted 11 days ago

Rental Coordinator

gpec65 open roles

Where
5633 US-301, Hope Mills, NC 28348, USA
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Your applicationOpen nowRental Coordinatorgpec · 5633 US-301, Hope Mills, NC 28348, USA

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 11 days ago

The posting

Primary FunctionThe Rental Coordinator supports daily rental operations by managing customer rental activities, equipment availability, scheduling, billing processes, and administrative functions across NC, SC, and VA locations. The role serves as a key liaison between customers, sales teams, service departments, transportation teams, and internal support functions to ensure efficient equipment utilization, accurate transactions, and a high level of customer satisfaction.  Essential Duties Rental Operations Coordination 

Coordinate daily rental activities including equipment availability, scheduling, deliveries, pickups, transfers, and customer requirements across assigned locations   Monitor rental schedules and proactively communicates changes, delays, or equipment issues to customers and internal teams   Support efficient utilization of rental fleet by coordinating equipment movement, maintenance needs, and availability updates   Serve as a resource to sales and rental teams regarding fleet inventory, rental rates, and equipment status  

Customer Service and Relationship Management 

Provide rental customers with pricing information, equipment availability, delivery timelines, and general rental support   Respond to customer questions and concerns related to rental agreements, invoices, equipment, and service needs   Assist with past due account follow-up and partners with internal teams to address customer account concerns   Build positive customer relationships through timely communication and effective problem resolution  

Rental Administration and Financial Support 

Process rental documentation including contracts, certificates of insurance, customer records, and equipment transactions   Review and prepare rental invoices, purchase orders, credits, and billing adjustments while ensuring accuracy and compliance   Collaborate with Credit and Accounting teams to resolve invoice questions, payment issues, tax inquiries, and account discrepancies   Maintain accurate records and completes required rental reports, including utilization, sales, profitability, and fleet activity reporting  

Equipment Inventory and Reporting Management 

Maintain accurate equipment records including service history, inventory activity, transfers, and preventive maintenance schedules   Track rental equipment movement, acquisitions, sales, and fleet changes to support operational reporting   Prepare recurring reports and analyzes rental activity, overtime, utilization, and financial performance metrics   Support year-end reporting requirements related to rental equipment assets  

Cross-Functional Collaboration and Development 

Collaborate with branch teams, service departments, transportation, sales, and support functions to coordinate rental operations   Develop knowledge of company products, rental offerings, and internal processes to provide effective operational support   Participate in training and continuous learning opportunities to enhance product knowledge and job effectiveness 

Minimum Requirements Education  High School diploma; Associate degree in business or related field preferred.  Work Experience

2-5+ years directly related experience.   Experience in office administration, accounting practices, and sales support. 

Physical

Ability to sit for long periods of time.   Ability to handle stress and high pressure daily.  

Other 

Must be able to handle many duties at once.  Communicate with and relate to people on all levels.  Solve problems, and maintain excellent customer relationships with both internal and external customers. 

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