Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 days ago

Service Advisor I

gpec65 open roles

Where
400 Gregory Poole Ln, Mebane, NC 27302, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService Advisor Igpec · 400 Gregory Poole Ln, Mebane, NC 27302, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on gpec's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

PRIMARY FUNCTION:   This position is responsible for coordinating and scheduling all service repair work into the shop to maximize department production capabilities. This position is also responsible for providing technical support through effective communication to all internal and external customers to achieve the very best customer satisfaction possible. In addition, this position is responsible for performing clerical duties to ensure correct billing to customers, accurate work orders, and good customer relations by handling customer inquiries and concerns.       Bilingual speaker preferred (English/Spanish)   ESSENTIAL DUTIES:   Customer Relations – 60%

Coordinates customer’s request for shop/field repair and/or service (phone and walk-in), technical support. Uses Service Advisor and Service Scheduling programs to manage all department production efforts. Monitors the current status of all repair activities and communicates progress to the customer. Will quote and obtain approval for additional repairs, advise the customer of any significant changes in the repair process or delays in scheduled commitments, and communicate repair authorizations back to the technician.

  Service Administration – 25%

Opens and closes shop service work orders and looks for any outstanding service letters Reviews all paperwork for final invoicing. Manages the “no activity” work in process report to close 90% of all shop work orders within a 10-day window. Call and follow up on purchase order numbers for work order invoicing Print and distribute Caterpillar technical bulletins, service letters, and related product support technical information found when opening work orders.

  Technical – 10%

Reviews and approves technical labor for posting to work orders. Reviews, corrects, and routes appropriate warranty documents to the warranty department for claims processing. Coordinates with the customer and credit department to establish customer accounts.

  Supervision/Leadership – 5%

Trains newly assigned personnel on time entry procedures, Service Advisor/Service Scheduling Program, and Dealership Business System. Works with the group leader to plan and coordinate agenda for the quarterly department training days, as well as other department meetings. Advises the service manager of any potential problems that might negatively impact shop production efforts or jeopardize customer relations.

  MINIMUM REQUIREMENTS:   Education: High School graduate with 4 years experience in a similar administrative/advisor related position; or a two-year college with 2 years experience in a similar administrative/advisor related position.   Physical:

Must be able to work for long periods while seated. Must have the ability to clearly communicate with internal/external customers on the phone or in person. Outstanding customer relations and pleasant personality is a must. Must be PC literate with advanced skills in Microsoft applications, as well as data base management.

     

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against gpec's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on gpec's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    gpec's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.