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Open nowPosted 4 days ago

Store Manager

Grafton Recruitement Geneva

Where
Genève, GE, Switzerland
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Your applicationOpen nowStore ManagerGrafton Recruitement Geneva · Genève, GE, Switzerland
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12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 4 days ago

The posting

For an established international brand operating in the premium/luxury retail sector, we are looking for a dynamic and results\-driven Store Manager to lead a boutique team and deliver an exceptional client experience.

The successful candidate will combine strong leadership skills with a passion for luxury retail, driving commercial performance while fostering a culture of excellence, service, and team development.

Store Manager

Key Responsibilities

  • Lead, coach, motivate, and supervise the boutique team on the sales floor.
  • Recruit, onboard, train, and develop team members, promoting high performance and continuous growth.
  • Drive sales performance through regular coaching, product knowledge development, clienteling initiatives, and analysis of individual KPIs.
  • Support sales advisors in achieving their objectives by monitoring selling techniques and providing constructive feedback.
  • Ensure seamless collaboration between sales, operations, and after\-sales teams to guarantee outstanding customer satisfaction.
  • Analyze weekly and monthly business performance, identifying opportunities and implementing targeted action plans.
  • Prepare and communicate performance reports, commercial updates, and operational insights to senior management.
  • Act as a brand ambassador, consistently delivering an exceptional client experience and leading by example.
  • Ensure the boutique maintains the highest standards of presentation, visual merchandising, housekeeping, and operational compliance.
  • Monitor stock levels, operational processes, and health \& safety standards to ensure a smooth and efficient store environment.

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Profile

Experience \& Skills

  • Minimum 5 years of management experience within a luxury, premium retail, fashion, accessories, hospitality, or high\-end customer service environment.
  • Proven ability to lead, inspire, and develop teams in a fast\-paced retail setting.
  • Strong commercial mindset with a track record of achieving and exceeding sales targets.
  • Excellent coaching, mentoring, and sales development skills.
  • Ability to analyze business performance and translate data into actionable strategies.
  • Outstanding interpersonal and communication skills.
  • Passion for luxury retail, customer experience, and relationship building.
  • Strong organizational and operational management capabilities.
  • Hands\-on, proactive, and solution\-oriented approach.
  • Fluency in French and English is mandatory; additional languages are considered an asset.

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