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Open nowPosted 3 days ago

Housing Operations Manager

Grand Canyon University282 open roles

Where
AZ Phoenix
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Your applicationOpen nowHousing Operations ManagerGrand Canyon University · AZ Phoenix

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.9% of postings close within 7 days. Measured by our own scanner across the market. Grand Canyon University postings stay open a median of 32 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 12.9%7 days
  4. 21.0%14 days
  5. 35.6%30 days
  6. 58.5%60 days
This job: posted 3 days ago

Grand Canyon University median: 32 days open

The posting

Grand Canyon University is currently seeking a Housing Operations Manager. This position is instrumental in assisting the Housing Operations Director with the planning, operation and implementation of student housing to ensure a positive, healthy and safe living and learning environment for the students.

Responsibilities:

  • Develop and coordinate all processes and committees related to the assignment of student housing, including the traditional school year housing and summer housing.
  • Assists Housing Coordinators with customer service complaints with parents/students.
  • Review, update and create campus residential policies alongside various staff including, but not limited to, the Dean of Students, Director of Housing and Residence Life staff.
  • Use the StarRez housing management system to maintain and analyze data, create and distribute reports, and assist with housing projections.
  • Coordinate check-in, check-outs, building audits and walk-throughs alongside Residence Life.
  • Collaborate with university marketing department to create and maintain housing related materials and resources.
  • Act in the Director of Housing’s absence when necessary, ensuring uninterrupted communications with leadership in other departments.
  • Assists the Director of Housing in the creation, management and oversight of the Housing department’s fiscal budget.
  • Continually maintain and build new relationships with similar institutions, professional vendors and other university stakeholders to ensure industry-best products and services are offered to residents.
  • Hold to and research industry-best practices and education by subscribing to industry trade literature, attending industry conferences and interacting in professional organizations.
  • Meet weekly with direct reports to coach, receive project status updates, and provide professional assistance.
  • Plan and create staff professional development and team building activities and opportunities.

Minimum Qualifications:

  • Bachelor’s degree required from a regionally accredited institution.
  • 3 years’ experience in student affairs, e.g, residence life, housing, student activities or other related student facing customer service role.
  • Ability to coach, counsel, advise and mentor staff effectively.
  • Ability to represent the University and Housing Operations in a professional manner.
  • Strong interpersonal skills.
  • Excellent organizational and problem resolution skills.
  • Proficiency with computer systems and software such as housing management software, student management software, etc. and MS Office Suite software.
  • Must pass background check.
  • Must have valid driver’s license and clean driving record.
  • Willingness to occasionally work outside of normal business hours including evenings, weekends and holidays.
  • Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Preferred Qualifications:

  • Lead or supervisory experience.
  • Master’s Degree.
  • An understanding of student development issues in post-secondary education helpful.
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