Skip to content

Open nowPosted 9 days ago

Veterinary Client Service Representative

Grandview Animal Hospital3 open roles

Where
Grandview, Missouri, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowVeterinary Client Service RepresentativeGrandview Animal Hospital · Grandview, Missouri, United States
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Grandview Animal Hospital's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Grandview Animal Hospital postings stay open a median of 8 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 9 days ago

Grandview Animal Hospital median: 8 days open

The posting

🐾 Veterinary Client Service Representative (CSR) Wanted! 🐾

Love animals? Thrive on helping people? Enjoy creating exceptional experiences for both pets and their humans? If that sounds like you, keep reading. 👀

We're looking for a full-time Client Service Representative (CSR) who brings positive energy, outstanding customer service skills, and a genuine passion for helping pets and their families. As the first and last impression of our hospital, you'll play a vital role in creating a welcoming, compassionate, and efficient experience for every client who walks through our doors.

If you're the kind of person who can juggle phone calls, appointments, client questions, and puppy cuddles—all while keeping a smile on your face—you'll fit right in.

✨ What You'll Be Doing

As a key member of our veterinary team, you'll:

• Greet clients and patients warmly and professionally upon arrival. • Create a welcoming and positive first impression for every pet and pet parent. • Schedule appointments efficiently while helping clients find the best care options for their pets. • Answer incoming phone calls, emails, and text messages with professionalism, empathy, and accuracy. • Check clients in and out, process payments, and review invoices. • Explain hospital services, policies, treatment plans, wellness programs, and preventative care recommendations. • Assist clients with medication refills, appointment reminders, and follow-up communications. • Maintain accurate client and patient records within the practice management system. • Coordinate communication between veterinarians, technicians, assistants, and clients. • Handle client concerns and resolve issues with compassion and professionalism. • Educate pet parents on preventive care, wellness visits, vaccination schedules, and hospital resources. • Support the medical team by ensuring client information is accurate and complete before appointments. • Manage daily appointment flow and help maximize schedule efficiency. • Assist with administrative tasks including filing, data entry, inventory support, and record management. • Help maintain a clean, organized, and welcoming reception area and lobby. • Build lasting relationships with clients through exceptional service and personalized care. • Advocate for every pet and family by ensuring they feel heard, supported, and cared for throughout their visit.

🌟 Who You Are

You're not just looking for a job—you want to make a difference every day.

You have:

• A minimum of 2 years of customer service experience required. • Previous veterinary, animal care, medical office, or client service experience preferred. • Excellent communication and interpersonal skills. • Strong multitasking abilities and attention to detail. • The ability to remain calm, compassionate, and professional in fast-paced or emotional situations. • Experience handling multiple phone lines, scheduling software, and computer systems. • Strong organizational and time management skills. • A positive attitude and team-first mindset. • A genuine love for animals and the people who love them. • The ability to provide exceptional service while maintaining accuracy and efficiency.

🎉 Why You'll Love It Here

• Competitive compensation (depending on experience) including base pay and 401(k) match. • Comprehensive health and wellness benefits that start on day one. • Flexible work schedules to support your life outside of work. • Paid Time Off (PTO) because we truly believe in a TREAT YOURSELF mentality. • A BIG focus on learning and growing with opportunities for professional development. • Mentorship and real career growth opportunities. • A supportive team culture where your contributions matter. • And the little (big) things, like comfy scrubs, four-legged coworkers, and lots of adorable patients.

🐾 Ready to Join the Pack?

If you're a Client Service Representative who wants to create meaningful connections, support exceptional veterinary care, and make a real impact on pets and their families every day, we'd love to meet you.

Apply today and help us make tails wag, purrs louder, and lives better. 🐾❤️

Questions? Contact our clinical staff recruiter at [email protected].

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Grandview Animal Hospital's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Grandview Animal Hospital's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Grandview Animal Hospital's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.