The posting
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Product Management – Content Management Systems based in the United States.
We are seeking an experienced product leader to shape the future of content management systems (CMS) and AI-powered digital experiences. In this role, you will own the product strategy, roadmap, and business outcomes for a portfolio serving government agencies and destination marketing organizations. You will balance the evolution of established products with platform modernization and the development of next-generation, AI-enabled capabilities. Working closely with customers, engineering, design, and commercial teams, you will turn customer insights into intuitive, scalable solutions that deliver measurable value. You will also lead and develop a team of product managers and product owners, fostering a culture of experimentation, collaboration, and evidence-based decision-making. This remote opportunity combines strategic leadership with hands-on product discovery and prototyping to improve how organizations create, manage, and deliver trusted digital experiences.
Accountabilities:
- Own product strategy and roadmap: Define and execute the vision, roadmap, and business outcomes for the CMS portfolio across government and destination marketing markets.
- Drive AI-enabled innovation: Shape next-generation content management experiences that help customers create, organize, govern, optimize, personalize, and publish content more effectively.
- Champion customer discovery: Engage regularly with customers, prospects, and customer-facing teams to understand workflows, audience needs, governance requirements, and organizational challenges.
- Prototype and validate concepts: Develop prototypes, workflows, and product demonstrations using modern development and AI-assisted tools to test assumptions and accelerate learning before committing to full-scale development.
- Balance product investments: Prioritize improvements to existing products, platform modernization, customer commitments, technical sustainability, and new capabilities.
- Collaborate across disciplines: Partner with engineering, architecture, UX, data, AI, marketing, sales, customer success, finance, legal, security, and executive stakeholders to deliver reliable and scalable solutions.
- Lead product discovery and prioritization: Use customer feedback, product data, market research, commercial opportunities, technical considerations, and business strategy to guide decisions.
- Own portfolio performance: Monitor and improve adoption, engagement, customer satisfaction, retention, expansion, revenue growth, operational efficiency, and platform health.
- Support commercialization and growth: Identify opportunities for pricing, packaging, bundling, upgrades, cross-selling, product launches, positioning, and sales enablement.
- Analyze markets and competitors: Track developments across government technology, destination marketing, digital experience platforms, CMS solutions, and AI-enabled content tools.
- Communicate strategy and results: Clearly present roadmaps, trade-offs, risks, priorities, and outcomes to executive leaders, customers, and cross-functional teams.
- Lead and develop talent: Coach product managers and product owners, establish clear responsibilities and goals, provide regular feedback, and support professional growth.
- Promote effective product practices: Build a team culture centered on customer discovery, rapid prototyping, experimentation, accountability, measurable outcomes, and responsible AI adoption.
- Protect information and privacy: Follow applicable security and privacy policies to safeguard confidential information and customer and employee data.
- Product management experience: At least 8 years of product management experience, including people leadership, with a strong record of owning strategy and business outcomes for complex B2B SaaS or enterprise software products.
- Team leadership: Demonstrated experience managing, coaching, and developing product managers or product owners.
- Customer-focused mindset: Significant experience conducting customer discovery, usability research, advisory sessions, strategic account engagement, product validation, or market research.
- Hands-on prototyping skills: Experience developing and testing product concepts, workflows, or major capabilities before full-scale development, including the use of AI-assisted tools.
- Product lifecycle expertise: Proven ability to manage established products while building new offerings or leading modernization initiatives from discovery through launch and adoption.
- CMS and digital experience knowledge: Familiarity with content workflows, governance, integrations, personalization, accessibility, and multichannel content delivery.
- AI product experience: Understanding of practical AI-enabled capabilities and the ability to consider security, privacy, and responsible use when designing products.
- Technical fluency: Ability to collaborate effectively with engineering, architecture, design, data, and AI teams to translate strategy into scalable, intuitive, and reliable experiences.
- Commercial and market awareness: Experience partnering with go-to-market teams on product positioning, commercialization, customer readiness, sales enablement, and growth strategies.
- Strategic and analytical thinking: Ability to combine customer evidence, market analysis, product data, and business priorities to make sound decisions amid ambiguity.
- Communication and collaboration: Strong communication skills and the ability to align diverse stakeholders across a matrixed organization.
- Preferred CMS expertise: Experience building or managing content management systems, digital experience platforms, websites, content workflows, or web-publishing products.
- Preferred sector knowledge: Experience serving government agencies, public-sector organizations, destination marketing organizations, or other regulated or mission-driven customers.
- Preferred compliance awareness: Familiarity with public-sector digital service requirements involving accessibility, security, privacy, records management, governance, and public trust.
- Preferred AI capabilities: Experience with generative AI, intelligent content workflows, semantic search, personalization, content optimization, or AI-assisted authoring.
- Preferred transformation experience: Background in platform modernization, product consolidation, replatforming, customer migrations, product-led growth, pricing, monetization, retention, or expansion strategies.
- Competitive compensation: Annual salary range of $128,000–$178,000 USD, with bonuses also referenced as part of the compensation offering.
- Remote flexibility: Work remotely as part of a globally distributed team.
- Flexible time off: Access flexible time off to rest, recharge, and support work-life balance.
- Company-wide well-being days: Paid days off dedicated to mental health and personal well-being.
- Home office support: Work-from-home reimbursement to help maintain a productive remote workspace.
- Healthcare coverage: Multiple health plan options, including a plan fully paid for by the employer.
- Health savings support: Employer HSA contributions for eligible employees enrolled in a high-deductible health plan.
- Fitness and mental wellness: Fitness reimbursement and on-demand mental health resources, including Headspace.
- Paid parental leave: Support for both birthing and non-birthing parents.
- Retirement savings: Traditional and Roth 401(k) options with a generous employer match.
- Insurance coverage: Employer-paid life and accidental death and dismemberment (AD&D) insurance.
- Learning and development: Access to online learning platforms to support ongoing professional growth.
- Inclusive culture: Employee resource groups, opportunities to engage with leadership, and communities focused on wellness, family, hobbies, and shared interests.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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