The posting
Job Description
The Semi‑Senior Global Payroll Coordinator plays a key role in delivering high‑quality global payroll services to multinational clients. This role combines operational processing, client coordination, technical Payzaar platform expertise, and cross‑functional collaboration. The Semi‑Senior is responsible for managing day‑to‑day payroll workflows, supporting local teams, ensuring statutory compliance, and maintaining strong client relationships.
As the role progresses, the Semi‑Senior becomes the primary coordinator for assigned clients, taking ownership of payrun cycles, issue resolution, and communication with both clients and local payroll providers.
Key Responsibilities 1. Payzaar Platform Operations • Understand our Global Payroll Platform and become a go-to-person for setup and management of the tool. o Maintain statutory filing tasks in our platform based on country requirements. o Prepare and validate payroll journals, ensuring balanced results. Learn a full scope of setting up and resolving journal issues o Provide/remove accesses from our platform following internal processes. o Map G2N elements for new and existing clients, ensuring accurate global tagging o Troubleshoot GL imbalances and reconcile journals to GTN reports. o Add GL codes and understand debit/credit logic. o Assist with transitioning new entities and setting up new pay groups. • Work as a point of contact between our Center of Excellence team, our global colleagues, and clients to facilitate the preparation and delivery of weekly, fortnightly, and monthly payroll for multiple jurisdictions • Draft/Create, upload, and amend annual calendar templates for multiple clients and coordinate approval with clients and local teams • Request, download, and upload FX rates; understand applicable FX rules. • Provide technical guidance to clients and local teams during payrun processing. • Manage Payzaar demo environment: open/close stages, maintain dashboard accuracy, ensure traffic light status visibility. • Lead annual statutory filing updates with local offices and oversee trainee support.
2. Client & Local Team Coordination • Understand escalation pathways and when to involve the engagement lead. • Monitor shared mailboxes and respond to ad hoc queries. • Communicate professionally and attend all internal training. • Follow up with clients and local teams on payrun stages and ad hoc requests. • Provide technical support for Payzaar related issues. • Act as the primary coordinator for assigned clients with minimal supervision. • Own day to day communication, issue escalation, mapping requests, and user access management. • Draft agendas for client operations calls and present discussion points. • Proactive personality, support with multiple projects and activities as required by the team.
3. Financial & Administrative Responsibilities A) Billing • Update billing trackers, including headcount and additional fees. • Support creation and year end update of Purchase Order templates. B) Payments • Collate payment data (bank details, beneficiary information, backup files). • Validate data using comparison tools. • Upload payment files to Payment Platform and manage internal approval workflows.
Required Skills & Competencies • Strong understanding of global payroll processes and statutory requirements. • Excellent communication skills for client and local team coordination. • High attention to detail and accuracy in data handling. • Strong Excel skills (VLOOKUP, comparison tools, data validation). • Ability to troubleshoot technical issues • Strong organisational skills and ability to manage multiple deadlines. • Proactive problem solving and escalation awareness.
Career Progression Successful Semi Seniors typically progress to Senior Coordinator roles, taking on: • Full ownership of complex client portfolios • Leadership of trainees and junior staff • Increased involvement in process improvement and client strategy • Advanced Payzaar configuration and global payroll governance responsibilities
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We are Grant Thornton
Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed – wherever they’re located.
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