Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 44 hours ago

Customer Service Analyst

Green Bay Converting6 open roles

Where
Green Bay, Wisconsin, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service AnalystGreen Bay Converting · Green Bay, Wisconsin, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Green Bay Converting's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Green Bay Converting postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 44 hours ago

Green Bay Converting median: 20 days open

The posting

Green Bay Converting is looking for a Customer Service Analyst to support our day-to-day customer service operations, bring structure to how we track and report on performance, and help us find smarter ways to work as we grow. This is a great fit for someone who's detail-oriented, comfortable in spreadsheets, and wants to grow into a broader Operations/BI role as our reporting infrastructure matures.

What you'll do:

Handle day-to-day customer service activities, including order entry and order management

Serve as a point of contact for customer questions, order status, and issue resolution

Track and report on customer service KPIs (order accuracy, response times, OTIF, etc.)

Build and maintain reporting tools and dashboards used across the CS team and leadership

Partner with Customer Service, Planning, and Operations to identify trends and flag issues before they become problems

Bring fresh eyes to our CS processes and workflows — we're always looking for ways to work smarter, and your input matters here

Support process improvement initiatives with clean, reliable data

What you need:

Strong Excel skills — comfortable with formulas, pivot tables, and cleaning up messy data (required)

Sharp attention to detail and comfort working with numbers day-to-day

Clear communicator — you'll be translating data for people who don't live in spreadsheets

Curiosity and a bias toward figuring things out, not just flagging them

Genuine interest in AI and new technology — you don't need to be an expert, but you should be excited to learn and use new tools as they come into the role

Nice to have (not required):

Exposure to Power BI or other reporting/dashboard tools

Prior experience in customer service, supply chain, or manufacturing environments

Comfort with (or interest in learning) SQL or other data tools

Support & resources:

You won't be building this alone — GBC has a skilled internal AI team that can support your requests for dashboards, applications, and other tools as you identify opportunities to improve how we track and report on CS performance.

Growth path:

This role starts with hands-on customer service work — order entry, day-to-day account support, and issue resolution. As you build a track record and GBC's reporting/BI capabilities expand, there's a real opportunity to grow into a broader Operations/Business Intelligence function for the right person who shows initiative.

Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location: In person

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Green Bay Converting's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Green Bay Converting's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Green Bay Converting's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.