Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 34 hours ago

Shop Service Supervisor

Gregory Poole Equipment Company70 open roles

Where
53 Springs Rd, Washington, NC 27889, USA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowShop Service SupervisorGregory Poole Equipment Company · 53 Springs Rd, Washington, NC 27889, USA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gregory Poole Equipment Company's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market. Gregory Poole Equipment Company postings stay open a median of 20 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 34 hours ago

Gregory Poole Equipment Company median: 20 days open

The posting

Primary Function The Shop Service Supervisor oversees shop service operations and supports customer satisfaction by managing service workflows, supervising technicians, coordinating maintenance and repair activities, and handling customer communication and job quoting responsibilities. The role focuses on driving productivity, optimizing personnel and equipment utilization, and ensuring efficient operational performance while supporting administrative and service-related functions across a variety of equipment and service applications. Essential Duties Production Management

Manage daily production activities and communicate repair progress to customers Coordinate with customers for repair approvals, updates on delays, and repair authorizations for technicians Ensure initial and follow-up repair authorizations are approved and fully documented before starting work Establish priorities for scheduled and unscheduled repair/maintenance activities Manage service and administrative documentation processes as appropriate, including work order coordination, service record review, invoicing, and customer payment processing Evaluate daily operations to identify process improvement opportunities

Technical Oversight

Provide technical repair diagnoses and problem-solving guidance to shop technicians Receive, review, and brief technicians on the latest technical support information including service letters, technical bulletins, and product/warranty updates Ensure all warranty and revenue repairs comply with applicable guidelines and department policies Coordinate with field service and outside vendors for repairs beyond internal capabilities Manage tools and support equipment to ensure serviceability and availability Ensure technicians receive required training on technological and product line updates

Personnel Management

Directly supervise a shop technician workforce, ensuring productivity levels remain above 85% Coach, direct, counsel, and issue warnings to technicians and make recommendations on hiring and termination to the Service Manager Assist in identifying and correcting safety, operational, or training shortfalls Foster a positive and productive work environment while maintaining department standards

Financial and Business Management

Manage departmental expenditures to meet budget obligations Assist Management and Product Sales Support Representatives in identifying and developing new service and business opportunities Advise on long-term business strategies and identify potential problems impacting productivity or customer relations

Safety and Customer Relations

Participate in, support, and enforce company safety initiatives such as safety mentor programs and pre-risk assessments Maintain strong communication skills to ensure high levels of customer satisfaction

Minimum Requirements Education Associate's degree in related field; bachelor's degree preferred. Work Experience

2-5 years of technical and supervisory experience.

Physical

Must be able to work for long periods while seated and using a PC. Must possess outstanding communication skills associated with managing the day-to-day activity of the service department either in-person or via telephone.

Other

Must possess a fundamental understanding of basic business concepts, as well as exceptional computer and administrative skills normally associated with managing a service department. Must possess outstanding leadership and interpersonal skills and be capable of executing decisions in support of the daily business operations. Must have a thorough understanding of the basic work order/administrative processes, department operating principles/guidelines, and long-term business initiatives/strategies. Must have intermediate mechanical and product knowledge.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Gregory Poole Equipment Company's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Gregory Poole Equipment Company's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Gregory Poole Equipment Company's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.