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Open nowPosted 16 hours ago

Customer service representative - Carrefour de l'Estrie

Groupe Mach18 open roles

Pay
$18 an hour
Where
3050 Boul de Portland, Sherbrooke, QC J1L 1K1, Canada
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Your applicationOpen nowCustomer service representative - Carrefour de l'EstrieGroupe Mach · 3050 Boul de Portland, Sherbrooke, QC J1L 1K1, Canada

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Groupe Mach's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. Groupe Mach postings stay open a median of 21 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.8%30 days
  6. 59.0%60 days
This job: posted 16 hours ago

Groupe Mach median: 21 days open

The posting

The role is part-time (20 to 25 hours per week) and requires availability on weekdays, evenings, and weekends. Salary: $18.15/hour Based at Carrefour de l'Estrie and reporting to the Team Supervisor, the Customer Service Representative will be responsible for the following:

Develop and maintain a thorough knowledge of the shopping centre’s services, amenities, facilities, stores, promotional activities, and customer comfort tools; Welcome visitors to the shopping centre and provide information, directions, and assistance while delivering a customer experience characterized by attentiveness, courtesy, and helpfulness; Respond to inquiries from both internal and external customers, providing accurate and relevant information and directing them to the appropriate contacts when necessary; Collaborate with service delivery teams (security, housekeeping, etc.); Perform daily customer service desk duties while adhering to established policies and procedures; Be responsible for gift card sales, cash balancing, and sales reconciliation; Maintain a clean and organized work environment; Perform any other related duties as assigned.

Qualifications

High school diploma (Grade 12) or equivalent; Strong verbal and written communication skills; Basic computer skills, including proficiency in Excel, Word, and Outlook; Intermediate English language proficiency.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Groupe Mach's form

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  4. Every reply, sorted

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3×

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