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Open nowPosted 4 days ago

Operador de Telemarketing Receptivo (Noturno/Madrugada) - São Luís - MA

Grupo Elo

Where
São Luís, Maranhão, Brazil
Work mode
On site
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Your applicationOpen nowOperador de Telemarketing Receptivo (Noturno/Madrugada) - São Luís - MAGrupo Elo · São Luís, Maranhão, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Grupo Elo's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 4 days ago

The posting

Somos milhares de colaboradores desafiados a mudar, agilizar e transformar a vida das pessoas através das conexões. A nossa missão é impactar a vida de milhares de pessoas todos os dias entregando a melhor experiência de atendimento aos clientes dos nossos clientes.Responsabilidades e atribuiçõesAtender clientes por telefone, recebendo e tratando solicitações, dúvidas, reclamações e informações;Realizar o registro dos atendimentos e das informações prestadas no sistema;Identificar as necessidades do cliente e direcionar a demanda para a solução adequada;Fornecer informações sobre produtos, serviços, procedimentos e condições de atendimento;Consultar sistemas internos para atualização e validação de dados;Realizar abertura, acompanhamento e encerramento de solicitações e protocolos;Seguir scripts, procedimentos e políticas estabelecidas pela empresa e pelo cliente contratante;Garantir a qualidade e cordialidade durante o atendimento, mantendo uma comunicação clara e profissional;Cumprir indicadores de produtividade, qualidade, tempo médio de atendimento (TMA), aderência e demais metas da operação;Manter sigilo e segurança das informações dos clientes;Participar de treinamentos, reciclagens e reuniões de alinhamento relacionados à operação.

Requisitos e qualificaçõesEnsino Médio Completo;Disponibilidade para trabalhar no período noturno/madrugada;Habilidade de atuar com metas e orientação para resultados;Desejável experiência com vendas de produtos de tv por assinatura;Informações adicionaisVale transporte;Lanche;Seguro de vida;Plano de saúde (após o período de experiência);Auxílio creche;Clube de descontos;Nos preocupamos muito com a sua saúde e bem-estar, por isso disponibilizamos o acesso ao Gympass, esse é um benefício que garante passe livre em qualquer estabelecimento credenciado, com planos a partir de R$29,90/mês.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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