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Open nowPosted 6 hours ago

Help Desk Support Technician / IT Service Desk Agent (L1-L2) | São Paulo, Brasil

GSB Solutions45 open roles

Where
Remote job, Remote
Work mode
Remote
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From $25 per CV, paid once. No subscription.

Your applicationOpen nowHelp Desk Support Technician / IT Service Desk Agent (L1-L2) | São Paulo, BrasilGSB Solutions · Remote job, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on GSB Solutions's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. GSB Solutions postings stay open a median of 10 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 6 hours ago

GSB Solutions median: 10 days open

The posting

  • Mínimo 18 meses de experiencia en Service Desk, Help Desk o Soporte Técnico.
  • Experiencia brindando soporte técnico de Nivel 1 y Nivel 2.
  • Inglés intermedio o avanzado para atención y comunicación con usuarios.
  • Excelente actitud de servicio y orientación al cliente.
  • Capacidad de aprendizaje rápido y resolución de problemas.

Competencias Deseables

  • Comunicación efectiva.
  • Proactividad.
  • Organización y atención al detalle.
  • Trabajo bajo presión.
  • Enfoque en servicio al cliente.
  • Capacidad para trabajar en equipo.

Responsabilidades

  • Atención de llamadas y solicitudes de soporte de usuarios.
  • Soporte técnico en computadoras, sistemas operativos y aplicaciones.
  • Resolución de incidentes relacionados con red, impresoras y periféricos.
  • Gestión, seguimiento y documentación de tickets.
  • Escalación y coordinación con vendors y otros niveles de soporte.
  • Consulta y actualización de documentación y procedimientos.
  • Garantizar una excelente experiencia de atención al usuario.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against GSB Solutions's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on GSB Solutions's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    GSB Solutions's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

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