The posting
The Used and Vintage Admin Associate plays an integral role within GC's Used and Vintage organization. This associate acts as a subject matter expert on the valuation and authentication of used instruments, supports the businesses through relevant and informative reporting and assists in addressing and following up on IT and Used/Vintage platform issues (UVM, UPE, GC.COM, POS, etc.). The position is important in terms of the Used Team talent pool/succession planning as it requires a unique skill-set combining knowledge of the Used MI marketplace as well as advanced Microsoft Office Suite skills.
RESPONSIBILITIES/DUTIES
- Store support for acquisitions and inventory/procedural questions
- Markdown request changes
- Description changes
- Routing of inventory/website issues to appropriate Support Center teams
- Used and Vintage acquisition policy questions
- Counterfeit/replica acquisition concerns
- UAT (beta) and quality control testing for IT platforms re bugs, features, and enhancements
- Daily interfacing with multiple teams across the Enterprise including those that oversee UVM, UPE, ATG (GC.COM), Taxonomy and Inventory Control
- Monitor and report on competitor price, promotion, assortment and presentation tactics
- Daily scrubbing of GC.COM listings for incorrect descriptions, images, brands and models
- Additional duties as assigned.
MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES
- High School Diploma or GED required
- Bachelor's Degree (or 4 years of equivalent work experience), preferably in Business
- Intermediate knowledge/proficiency with relevant MI products and a strong passion for music (instrument background a plus)
- Intermediate proficiency with the MS Office suite (Word, Excel, PowerPoint, Outlook)
- Must have a basic understanding of how marketing and promotions work



