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Open nowPosted 4 days ago

12570983 - Técnico de Suporte Júnior

Gupy (Portal de Vagas)74,621 open roles

Where
Maceió, Alagoas, Brazil
Work mode
On site
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Your applicationOpen now12570983 - Técnico de Suporte JúniorGupy (Portal de Vagas) · Maceió, Alagoas, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 4 days ago

The posting

Prestar suporte técnico de primeiro nível aos usuários, garantindo o funcionamento adequado de equipamentos, sistemas e serviços de TI, contribuindo para a continuidade operacional da empresa.Responsabilidades e atribuiçõesResponsabilidadesAtender chamados de suporte técnico (presencial, remoto ou telefone)Realizar diagnóstico básico e solução de problemas em hardware e softwareInstalar, configurar e atualizar sistemas operacionais e aplicaçõesDar suporte a usuários em ferramentas corporativas (e-mail, sistemas internos, pacote Office etc.)Realizar manutenção preventiva e corretiva em equipamentos de informáticaRegistrar e atualizar chamados em sistema de service deskEscalar problemas mais complexos para níveis superiores de suporteApoiar na configuração de rede básica (Wi-Fi, impressoras, cabeamento simples)Garantir o cumprimento dos procedimentos e políticas de TI

Requisitos e qualificações Ensino técnico ou superior cursando/concluído em TI, Sistemas de Informação, Redes ou áreas correlatas

Conhecimentos Técnicos:

Sistemas operacionais Windows Pacote Office / Microsoft 365 Noções de redes (TCP/IP, DNS, DHCP) Hardware (montagem, manutenção e diagnóstico) Atendimento ao usuário (service desk) Ferramentas de chamados (ITSM)

Diferenciais:

Conhecimento em Active Directory Experiência com suporte remotoNoções de ITILInformações adicionaisModelo de atuação:Presencial em Santo Amaro, Maceió - ALSegunda a sexta-feira, das 18:00 às 03:00;

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