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Open nowPosted 30 days ago

Analista Administrativo Júnior

Gupy (Portal de Vagas)74,621 open roles

Where
Porto Alegre, Rio Grande do Sul, Brazil
Work mode
On site
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Your applicationOpen nowAnalista Administrativo JúniorGupy (Portal de Vagas) · Porto Alegre, Rio Grande do Sul, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 30 days ago

The posting

Missão do Cargo:Prestar atendimento aos correspondentes bancários, oferecendo suporte ágil e eficiente na utilização de produtos e serviços, esclarecendo dúvidas, solucionando problemas e garantindo o cumprimento dos procedimentos e normas da instituição.Responsabilidades e atribuiçõesRealizar atendimento aos correspondentes bancários (Corbans) pelo canal de Whatsapp, esclarecendo dúvidas e orientando sobre produtos, serviços, processos e procedimentos da instituição;Prestar suporte operacional aos correspondentes, apoiando a resolução de problemas de primeiro nível e dificuldades técnicas ou sistêmicas;Analisar, registrar e acompanhar solicitações e chamados, garantindo o direcionamento adequado e o acompanhamento até a conclusão;Identificar e tratar ocorrências reportadas pelos correspondentes, direcionando as demandas às áreas responsáveis e escalando situações de maior complexidade;Manter organizados os registros e controles de solicitações e chamados, assegurando a rastreabilidade das informações;Cumprir os procedimentos, normas internas e requisitos regulatórios aplicáveis ao atendimento de correspondentes bancários;Participar de treinamentos relacionados às atividades da área, desenvolvendo conhecimento sobre os processos e regulamentações aplicáveis;Contribuir para a melhoria contínua dos processos de atendimento, propondo oportunidades de aprimoramento.Requisitos e qualificaçõesFormaçãoEnsino Superior completo ou em andamento em Administração, Gestão Financeira, Processos Gerenciais ou áreas afins.ExperiênciaExperiência em atendimento, suporte operacional a clientes ou funções administrativas;Conhecimento básico em Excel e Pacote Office;Boa comunicação verbal e escrita.Desejáveis:Vivência no segmento financeiro;Conhecimento em crédito pessoal e/ou crédito consignado;Familiaridade com ferramentas de gestão de chamados;Conhecimento sobre a Resolução CMN nº 4.935/2021 e a regulamentação aplicável à atividade de correspondentes bancários.Informações adicionaisBenefícios:🍽️ Vale Alimentação e Vale Refeição flexíveis pelo iFood Benefícios;🛒 Cesta Auxílio;🏥 Plano de Saúde – Unimed;🦷 Plano Odontológico – Qualimais Uniodonto;🏖️ Day Off de aniversário;🎁 Presente de aniversário creditado no cartão iFood Benefícios;🧸 Auxílio-Creche;🏋️‍♂️ Wellhub – convênio com academias;🏆 Participação de Lucros e Resultados.Horário: Segunda a sexta-feira, das 9h às 18h.

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  1. A CV for this posting

    Written against Gupy (Portal de Vagas)'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Gupy (Portal de Vagas)'s form

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  4. Every reply, sorted

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3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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