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Open nowPosted 23 days ago

Analista Canais Digitais Pl. - Unidade Oliveira Coutinho (Híbrido)

Gupy (Portal de Vagas)74,621 open roles

Where
São Paulo, Brazil
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Your applicationOpen nowAnalista Canais Digitais Pl. - Unidade Oliveira Coutinho (Híbrido)Gupy (Portal de Vagas) · São Paulo, Brazil
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The clock on this job

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Share of postings closed within
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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 23 days ago

The posting

Área consultiva responsável em identificar oportunidades de Transformação Digital para melhoria deprocessos operacionais, através do desenho de soluções baseadas em componentes tecnológicosfornecidos pela Atento e/ou por parceiro.Responsabilidades e atribuiçõesMapear requisitos de negócio, tecnologia e pessoas usuárias, considerando a viabilidade técnica, financeira e operacional no desenho proposto da solução;Realizar análises de indicadores qualitativos e quantitativos de atendimento, com foco em resultados e oportunidades de melhoria;Analisar e documentar os fluxos e jornadas de clientes e processos atuais (As Is);Elaborar desenho com proposta de melhorias baseadas nas dores e necessidades identificadas nas etapas anteriores, com foco em atingir os resultados estabelecidos e a melhor experiência possível para o cliente;Elaborar apresentações comerciais/executivas para a venda da solução;Promover a interação com as diversas áreas da empresa e do cliente para identificar e validar hipóteses que possam trazer insights para o desenho da solução proposta;Desenvolver projeções de ganhos dos projetos, embasadas em métricas e racional de cálculo para tomada de decisão sobre a viabilidade financeira da soluçãoRequisitos e qualificaçõesIMPRESCINDÍVEL (Conhecimentos e experiências):Ensino Superior completo OU cursando (Preferência em áreas de inovação e tecnologia);Disponibilidade para atuação Presencial;ExcelDomínio em PPTDesejável:Conhecimento em metodologias ágeis (Scrum,Kanban); Bom relacionamento Interpessoal; Criatividade; Curiosidade; Perfil analítico.Informações adicionaisSalário:R$ 3.200 + BenefíciosHorário de TrabalhoDas 09:00 às 18:00Jornada de Trabalho200h mês | Escala 5x2 com folgas VariávelModalidade PresencialUnidade Oliveira Coutinho

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