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Open nowPosted 44 hours ago

Analista Comercial JR

Gupy (Portal de Vagas)74,621 open roles

Where
São Paulo, Brazil
Work mode
Hybrid
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Your applicationOpen nowAnalista Comercial JRGupy (Portal de Vagas) · São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Gupy (Portal de Vagas)'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 44 hours ago

The posting

A Omie tem como propósito trazer prosperidade para o ecossistema empreendedor brasileiro. Por isso, buscamos por pessoas com mentalidade de crescimento, valorizando perfis que tenham capacidade de adaptação, senso colaborativo e sejam motivadas pela inovação e peloaprendizado contínuo.Faça parte da história de uma das empresas de tecnologia que mais cresce no país! 🚀#VempraOmie

Responsabilidades e atribuiçõesTratativa de Refluxos: Analisar e solucionar pendências em propostas de abertura de conta, identificando inconsistências cadastrais ou documentais que geraram a reprovação inicial.Destravamento de Contas: Validar documentações recebidas (documentos de identidade, comprovantes de endereço, contratos, etc.) para garantir a conformidade com as regras de negócio e compliance, liberando o cliente para a próxima fase.Comunicação Direcionada: Contatar o cliente via CRM, WhatsApp, e-mail ou telefone para solicitar correções, reenvio de arquivos ilegíveis ou documentos complementares essenciais para a aprovação.Gestão de SLA: Acompanhar a esteira de ativação para garantir que os prazos de aprovação e devolutiva (SLAs) sejam cumpridos rigorosamente.Controle e Registro: Manter o CRM e os sistemas operacionais atualizados com o status real de cada cliente, registrando detalhadamente os motivos de recusa, aprovação ou contato.Mapeamento de Gargalos: Identificar e reportar problemas técnicos, falhas na leitura biométrica/OCR ou erros sistêmicos no fluxo de ativação para as áreas de tecnologia e produto.Atualização Contínua: Consultar materiais de apoio (playbooks, manuais de compliance e FAQs) e participar de treinamentos obrigatórios para manter-se atualizado sobre as políticas de prevenção a fraudes e regras do produto.Rotina e Melhoria: Participar das reuniões de rotina (dailys), trazendo feedbacks operacionais práticos sobre o comportamento dos clientes e sugerindo melhorias na jornada de onboarding.

Requisitos e qualificaçõesEnsino superior completo ou cursando em Administração, Marketing, Gestão Comercial e/ou áreas correlatas;Excel nível intermediário e conhecimento em CRM;Boa habilidade de comunicação e negociação.

Informações adicionaisBenefícios para apoiar sua jornada Saúde e bem‑estarPlano Odontológico | Amil DentalPlano de Saúde | Bradesco SaúdePlataforma de Saúde MentalPlataforma de TelemedicinaSeguro de Vida | PrudentialBenefício FarmáciaAuxílio Academia Apoio à rotinaDay Off de AniversárioVale‑Refeição FlexívelAuxílio Home OfficeAuxílio-crecheVT e Fretado Parcerias e IncentivosPlataforma de Descontos (Allya, SwileShop e Dell)Benefícios EducacionaisBenefícios de ViagensPlano de Saúde PetSESCPPRR

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